What You'll Do:

The Medical Records Specialist plays an integral role within the company by responding to requests for medical record information and ensuring confidentiality in accordance with HIPAA laws. In addition to the above duties, the Medical Records Specialist analyzes contents of the medical record documents and notifies providers to request for release of documents per the Electronic Health Record (EHR).

• Responds to all requests for medical record information from various requestors including health care providers, patients, attorneys, third-party payors, disability, subpoenas, and internal requestors.
• Ensures confidentiality of Release of Information in accordance with Health Insurance Portability and Accountability Act (HIPAA) federal regulations, state regulations, and CHS policy.
• Analyze content of the medical record documents to determine if information needs to be scanned. Scan medical record using scanner into the appropriate Electronic Medical Record (EMR).
• Analyze medical records and information to ensure compliance with HIPAA, state, federal, and CHS Privacy Policies for release of documentation.
• Notify providers to request approval for release of documents per policies and via the Electronic Health Record (EHR).
• Appropriately escalates unresolved and frequent medical records issues to management.
• Performs all other duties as assigned.

This is a HYBRID position. Three days at the Phoenix location and two days remote.

What You'll Bring:

• 2 years of professional experience with medical records.
• High school diploma.
• 1 year of customer service experience.
• Familiar with federal and state laws and regulations concerning medical records, including HIPAA Standards.
• Excellent organizational skills and able to work in a team centered environment.
• Ability to work effectively with other departments, physicians and all ancillary staff. Must be able to relate well to people both inside and outside the organization; build appropriate rapport; uses diplomacy and tact; can diffuse high-tension situations.
• Strong computer skills with emphasis on Adobe PDF, MS Office Word and Excel.
• Physical Requirements: Must be able to safely lift and move boxes weighing up to 50 pounds as required for projects.
• The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment.

It would be great if you had:

• Bilingual
• Electronic Health Record (EHR) experience

What We Offer:

Full-time only:

• Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
• CHS pays for Basic Life, AD&D, Short and Long-Term Disability
• Voluntary Life insurance option for employees and their families
• Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
• Flexible Spending Accounts (health care and dependent care)
• 401k company match after 6 months (50% of deferrals up to 6% of compensation)
• Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays
• Company‑paid parental leave available to eligible employees

All employees (Pool, Part-time and Full-time):

• Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
• After 90 days, you are auto enrolled in the 401k Plan

Connections Health Solutions is proud to be a Second Chance Employer.