Lead - Fufillment (Inbound)
Acommerce
Malaysia-Local
- Plan daily inbound activities and allocate tasks to meet receiving and putaway targets.
- Check incoming deliveries against purchase orders and delivery documents, including SKU, quantity, condition, batch and expiry date where applicable.
- Ensure accurate and timely receiving transactions in the Warehouse Management System (WMS).
- Monitor putaway and ensure stock is placed in the correct locations.
- Investigate and report shortages, excess quantities, damaged goods and delivery discrepancies.
- Coordinate with internal teams, transporters and client representatives on delivery schedules and inbound issues.
- Supervise and train permanent, contract and temporary workers on work procedures, productivity and quality requirements.
- Prepare daily updates on inbound volume, outstanding deliveries, productivity and discrepancies.
- Support the Inventory team with Daily Cycle Counts (DCC), stock reconciliation, discrepancy investigations and stock takes.
- Support stock transfers and returns when required.
- Provide cross-functional support for picking, packing, dispatch and other warehouse activities based on operational needs.
- Maintain proper documentation, warehouse housekeeping and compliance with safety procedures.
- Support campaign preparation and peak operations, including overtime and shift arrangements when required.
- SPM, Diploma or equivalent qualification.
- At least 2 years of warehouse experience, preferably in inbound operations, with experience supervising a team.
- Familiar with receiving, putaway, inventory control, cycle counting and WMS transactions.
- Basic Microsoft Excel and reporting skills.
- Good leadership, communication and problem-solving skills.
- Able to work accurately, prioritise tasks and manage high volumes during campaigns.
- Flexible and willing to support different warehouse functions.
- Willing to work Saturdays, overtime and campaign shifts when required.
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