Additionalinformation

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

APM, including Equus Workforce Solutions, Ross Innovative Employment Solutions, Dynamic Workforce Solutions, DESI, AGELIC, and Grant Associates, is committed to providing equal employment opportunities to all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

APM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require a reasonable accommodation during the application, interview, or selection process, please contact [email protected].

Companydescription

Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

The Hub Location Coordinator provides operational support for workforce development services at community-based hub locations. The position assists in coordinating daily activities, maintaining compliance with program requirements, supporting partnerships with community organizations, monitoring service delivery and performance data, and facilitating a positive experience for customers, staff, and partners.

Jobdescription

Job Description

• Coordinate daily operations of workforce center staff at community-based locations, including monitoring schedules, room usage, and partner activities.
• Gather and compile information regarding workforce and economic development needs of businesses and community members; provide feedback and recommendations to management.
• Assign and adjust daily work activities based on service demands and established procedures; support communication and collaboration among staff and partner organizations.
• Track customer flow, service delivery activities, and performance metrics; prepare reports and communicate trends to management.
• Conduct routine inspections of equipment, tools, and facilities and report maintenance, safety, or compliance concerns.
• Collect customer feedback, document concerns, and assist in resolving complaints in accordance with established policies and procedures.
• Monitor service delivery activities to help ensure compliance with performance standards, funding requirements, and operational guidelines.
• Assist with communication and coordination efforts with community partners to identify service needs and enhance customer experience.
• Complete administrative, operational, and other assigned duties as required.

Qualifications

• Bachelor's degree in business, education, human resources, liberal arts or related area and three years’ experience in community relations, sales, or staffing services preferred or an equivalent combination of education and experience
• Knowledge of workforce development programs, trends, regulations, and funding requirements.
• Strong interpersonal, written, verbal, and presentation skills.
• Ability to analyze information, interpret regulations, solve practical problems, and make sound decisions.
• Ability to build and maintain effective working relationships with staff, partners, agencies, employers, and the public.
• Demonstrated leadership, organizational, and customer service skills.
• A driver's license in good standing, automobile insurance and reliable transportation is mandatory.