Sr. Software Engineer — Salt Lake City

Overview

The Sr. Software Engineer designs, builds, tests, and maintains the NICE CXone platform. This role works across the full development lifecycle — from architecture and coding to production support — within an Agile team environment.

Key Responsibilities

• Design, develop, and enhance platform features across multiple tiers
• Write clean, maintainable code and unit tests
• Perform code reviews and resolve QA defects
• Support and troubleshoot production issues
• Collaborate with Product Management and System Analysis to deliver projects
• Mentor developers and provide technical leadership as needed
• Manage multiple concurrent projects and deliver on schedule
• Follow engineering standards, security practices, and compliance requirements

Compliance & Risk

• Ensure regulatory and security best-practice adherence
• Protect sensitive customer data
• Maintain accurate reporting and documentation

Required Qualifications

Education

• Bachelor’s in Computer Science, Information Systems, or equivalent experience

Experience

• 6+ years software development
• Strong problem-solving and decision-making skills
• C#, ASP.NET, .NET Framework, Visual Studio
• Object-oriented design, design patterns, and unit testing
• Multithreaded applications and TCP/IP communication
• Agile development practices
• Excellent communication and teamwork

Preferred Experience

• SQL Server
• WCF, C++, Flex/ActionScript, or Delphi
• Automation/testing tools
• TFS or similar tooling
• Telecommunications or call-center platforms
• Prior technical or team leadership experience

About NICE Ltd.

NICE delivers enterprise cloud and on-premise software solutions. NICE CXone is the company’s cloud customer experience platform, combining omnichannel routing, workforce optimization, analytics, automation, and AI.