We’re looking for a Delivery Manager to run delivery across Acquisitions, reporting to the Principal Delivery Manager.

The impact you’ll make:

Right now, someone is applying for a Mission Lane credit card because they have somewhere they’re headed. Another cardholder is looking at their account and choosing their next step. Both moments depend on work that shipped on time and with the right guardrails, because teams across Credit, Marketing, Product, Engineering, and Data moved in step. As Delivery Manager, you help those teams move together, so customers see improvements sooner.

You’ll make delivery faster and more predictable at the same time, which takes surfacing risks and trade-offs across those teams early enough to act on them.

Acquisitions is your long-term focus. You may also help other high-priority initiatives that need extra delivery support. You’ll know it’s working when you’ve found and closed a delivery gap others hadn’t noticed, and the problems you own get resolved before they need escalation.

As Delivery Manager you will:

• Contribute to the delivery approach and be the go-to for delivery questions within your teams.
• Run delivery discovery on new work, mapping dependencies, risks, and open questions before committing to a plan, then keep that plan current as delivery signals change
• Run specific workstreams end to end, defining clear criteria for ‘done’ and delivering against them with a clear view of risk.
• Coordinate across cross-functional teams and any third parties, spotting connections between teams and building strong working relationships with each
• Own communication on delivery: status and risk updates to peers and managers, and a clear path for partner teams to raise requests and concerns
• Coach teams on delivery practices, onboard new contributors to delivery tooling and norms, and help improve delivery standards and metrics

You’ll thrive in this role if:

• You get energized by improving how delivery works, even when current results are good.
• You see the connections between teams and act on them without waiting to be asked.
• You enjoy being the person teammates turn to for answers, and coaching them along the way.

Minimum qualifications:

• 3+ years of experience delivering cross-functional initiatives end-to-end
• Track record of identifying and resolving delivery problems within a team before they require escalation
• Strong coordination skills, with the ability to recognize connections between teams and act on them early
• Clear communication at the peer and manager level, including facilitating small groups of stakeholders
• High standard for delivery quality and follow-through
• Ability to travel ~4+ times per year for high quality in person collaboration

Preferred qualifications:

• Experience in financial services, fintech, or another regulated industry
• Experience in acquisitions, growth, or customer-acquisition-adjacent domains
• Familiarity with a credit acquisitions process at a bank, fintech, or card issuer

Compensation:

Annual full-time starting base salary range: $96,000 - $125,000

This role is eligible for additional compensation in the forms of participation in our annual incentive and equity programs.

Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, a monthly wellness stipend, health/dental/vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-first work environment.