In this role

You will support business operations by managing external supplier relationships, coordinating supplier agreements, and overseeing cloud and software purchasing agreements. You will work closely with business, legal, technical, and operational stakeholders to facilitate contract development, negotiate agreements, manage supplier pipelines, and ensure projects move forward efficiently. You will also contribute to process improvements, maintain documentation and reporting tools, track deal progress, and support post-agreement execution. This role requires strong attention to detail, excellent communication skills, and the ability to manage multiple priorities while delivering accurate work in a fast-paced environment.

Responsibilities

• Manage external supplier relationships and support supplier identification for outsourcing, development, software, and cloud-related business needs.

• Draft, review, coordinate, and negotiate supplier agreements, contracts, cost proposals, and contract amendments.

• Manage supplier and cloud order pipelines, ensuring agreements and purchasing activities progress efficiently.

• Establish and maintain effective communication between business units, project teams, suppliers, and internal stakeholders.

• Coordinate project kickoffs and support agreement execution in partnership with production, legal, business, and technical teams.

• Track deal progress, identify blocking issues, and coordinate with relevant stakeholders to drive timely resolutions.

• Maintain accurate records of project communications, supplier information, business metrics, and contract documentation.

• Support deal execution and post-agreement governance by coordinating activities across business, technical, and operational teams.

• Develop, document, and improve business processes, workflows, and best practices.

• Maintain team tools, reporting resources, and pipeline documentation to support operational efficiency.

• Prepare reports and business updates for key stakeholders, tracking progress against established success metrics.

• Identify opportunities to improve supplier management processes, business continuity, and agreement execution.

• Escalate risks, delays, and operational issues to management when appropriate.

Qualifications

• Bachelor's degree in Business Management, Economics, Finance, Accounting, or a related field.

• 8–10 years of relevant professional experience in contract management, supplier management, business operations, legal operations, or business development.

• Minimum of 6 years of contract management experience, with 8 years preferred.

• Minimum of 6 years of supplier or relationship management experience, with 8 years preferred.

• Minimum of 6 years of experience using Microsoft Office applications, particularly Word and Excel, with strong written communication and attention to detail.

• Experience drafting, reviewing, coordinating, or negotiating contracts, supplier agreements, and commercial documentation.

• Strong understanding of business operations, strategic planning, resource allocation, and process management.

• Excellent verbal and written communication skills, with the ability to work effectively with internal and external stakeholders.

• Strong organizational skills and the ability to independently manage multiple priorities and deadlines.

• Exceptional attention to detail and the ability to deliver accurate work at a fast pace.

• Ability to identify operational issues, track blockers, and coordinate resolutions across multiple stakeholders.

• Professional demeanor and strong customer service and interpersonal skills.

• Ability to work in a hybrid environment with three days onsite in the Puget Sound area.

• Must be available for at least 18 months of assignment tenure.

Preferred Qualifications

• Previous experience supporting Microsoft-related business operations or supplier management programs.

• Experience managing cloud purchasing agreements, software licensing agreements, or technology supplier contracts.

• Background in legal operations, commercial contract management, strategic sourcing, procurement, or business development.

• Experience supporting technology, software development, outsourcing, or cloud services organizations.

• Experience with enterprise applications and business pipeline management tools.

• Familiarity with contract lifecycle management, deal governance, and agreement execution processes.

• Experience developing operational workflows, documenting best practices, and improving business processes.

• Experience preparing stakeholder reports, tracking business metrics, and maintaining supplier performance documentation.

• Experience working in the gaming or entertainment industry.