Virtual Care Nurses (Rn, Lpn/Lvn)
Caretalk Health
United States
- 40 hours per week
- Full-time hours: M-F, 9:30 AM - 6:00 PM EST, and one Saturday a month 10:00 AM - 4:00 PM EST
- Rotating holidays
- Prepare comprehensive AWV charts to support provider efficiency and CMS compliance.
- Review and summarize with patients in face-to-face virtual visits via Zoom:
- Medical, surgical, and family histories
- Medication lists and document adherence
- Preventive screenings and immunizations
- Cognitive, functional, and depression assessments
- Identify overdue screenings, risk factors, and care gaps prior to visits.
- Communicate concise patient summaries and key findings to providers before each AWV.
- Coordinate with patients to obtain missing or clarified information as needed.
- Ensure documentation meets Medicare, CMS, and organizational requirements.
- Maintain accurate, timely, and confidential patient records.
- Utilize electronic health record systems (CT360, RXNT, Zoom) and telehealth platforms effectively.
- Measure and support outcomes related to clinical quality, patient engagement, and satisfaction.
- Adhere to HIPAA, CMS, and organizational compliance standards.
- Participate in professional development and ongoing training.
- Demonstrate strong, independent decision-making, prioritization, and multitasking skills.
- Perform other duties as assigned.
- Active, unrestricted RN or LPN/LVN license in a compact state
- 3+ years of clinical nursing experience (bedside, Primary Care, Med/Surg, or Home Health)
- Proven experience providing high-volume patient care in a fast-paced virtual or telehealth clinic environment
- Proficient with EHR systems and telehealth/teleconferencing platforms
- Dedicated, private home workspace suitable for confidential patient interactions
- Strong communication skills and demonstrated ability to work independently in a remote environment
- Experience with Medicare Annual Wellness Visits (AWVs)
- Knowledge of CMS documentation and preventive care guidelines
- Experience working across multiple virtual care programs and platforms
- Computer:
- Windows or Apple (macOS) Computer ONLY (NO Chromebooks, Linux Machines, or Smartphones)
- Must have at least Windows 10 or macOS 14 Sonoma.
- Hardware:
- Processor: Intel Core i5 or AMD Equivalent (Windows); Apple Silicon (Macs)
- RAM: 16 GB
- Headphones: Wired headphones required for optimal audio quality. (NO built-in mics)
- Internet Speed: Meet minimum internet speed requirements (100 MBPS download speed and 50 MBPS upload speed). Must have an ethernet cable connecting computer directly into router.
- Browser and System: Use Google Chrome with Amazon Workspaces (regardless of computer type).
- Webcam: A webcam is required for video calls. Most laptops have a built-in webcam, which is acceptable. If your computer does not have a webcam, you will need to use an external webcam.
- Recommended Equipment: A second monitor is highly suggested for laptop users; dual monitors for PC users.
- Meaningful, patient-centered work — you'll play a direct role in helping patients get the preventive care and screenings they need through Annual Wellness Visits, closing real care gaps for Medicare Advantage members nationwide.
- Fully remote, flexible-by-design — work from a dedicated home office with a consistent M–F schedule (plus one Saturday a month), without sacrificing the clinical depth of in-person care.
- Room to grow with a fast-growing telehealth organization — join a nationwide clinical team shaping what virtual care looks like at scale, with ongoing training and professional development built in.
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