The Cash Poster is responsible for accurately and timely posting of all financial transactions into the revenue cycle management system. This includes all third-party (e.g., government, commercial and private payers) and patient payments, insurance denials, refunds, write offs and adjustments. In addition, this role provides support services to the entire revenue cycle team, including processing all incoming mail, printing and mailing all paper claims and appeals, and preparing backup documentation for internal and external audits. This position maintains consistent productivity and quality of work in a challenging fast-paced and rapidly changing environment. This role is a contract position that will have the potential to convert to full time. This role is required to be an onsite position at our HQ in Kirkland, WA.

ESSENTIAL DUTIES

• Accurately and timely post revenue-related A/R payments and/or denials from insurance companies (check, electronic and credit card) to patient accounts in Bonafide (DME billing software)
• Research and resolve unapplied/unidentified cash receipts
• Reconciles payments and shortages for both paper and electronic EOB.
• Balance each posting batch
• Research, track, and trend payment discrepancies and communicate trends and/or items requiring attention
• Research deposit status and resolve posting errors
• Assists with month-end close functions
• Reconcile and resolve credit balances, including processing refunds as appropriate
• Respond to collector requests for adjustments and write offs
• Process all mail received at the corporate office, ensuring proper distribution
• Provide support functions including scanning of medical records and paper EOBs, printing and mailing of paper claims and appeals, preparing backup documentation for both internal and external audits
• Ability to meet individual and team goals with minimal errors as assigned by the Billing Manager Uphold
• Medicare, Medicaid, and HIPAA compliance guidelines in relation to billing, collections, and PHI information.
• Participates in educational activities and attends weekly staff meetings
• Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations

Adhere to Pledge of Confidentiality

Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient’s case.

COMPETENCIES

• Passion: Contagious excitement about the company – sense of urgency. Commitment to continuous improvement.
• Integrity: Commitment, accountability, and dedication to the highest ethical standards.
• Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service.
• Action/Results: High energy, decisive planning, timely execution.
• Innovation: Generation of new ideas from original thinking.
• Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind.
• Emotional Intelligence: Recognizes, understands, manages one’s own emotions and is able to influence others. A critical skill for pressure situations.

QUALIFICATIONS

Education/Experience Required:

• High School Diploma or GED
• Consistently detailed oriented and thorough.
• Advanced organizational and prioritization skills, with strong ability to meet strict deadlines
• Proficient typing skills
• Proficient with Microsoft Excel, Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research.

Preferred

• Experience posting medical insurance payments in an electronic billing system

SUPERVISORY RESPONSIBILITIES

• None

WORK ENVIRONMENT

• Indoor open office environment. Position needed in-office.
• Minimal noise volume typical to an office environment
• Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare. Kestra maintains a drug free workplace and testing is a condition of employment, post-offer.

PHYSICAL DEMANDS

• Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usage
• Frequent stationary position, often standing or sitting for prolonged periods of time
• Frequent computer use
• Frequent phone and other business machine use
• Occasional bending and stooping
• Occasional lifting required, up to 20 pounds

TRAVEL

• Occasional travel may be required, less than 5%

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

BENEFITS

Kestra offers a very competitive benefit package including Medical, Dental, 401K with Match, etc.

Pay equity is an important part of Kestra’s Culture. Our compensation ranges are guided by national and local salary surveys and take into consideration experience level and internal equity. Each role is benchmarked based on the job description provided. If your qualifications and/or experience level are outside of the posted position, we encourage you to apply as we are growing fast and roles that are coming soon may not be posted.

Salary: Hourly rate is between $28 - $32 per hour, depending on experience.

Kestra Medical Technologies is an equal opportunity employer. Kestra Medical Technologies does not discriminate on the basis of race, color, religion, national origin, veteran status, disability, age, sexual orientation, gender identity and/or expression, marital status, or any other characteristic protected by law.

We are unable to sponsor or take over sponsorship of employment visas at this time. Applicants must be eligible to work for any employer in the U.S.

Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare. Kestra maintains a drug free workplace and testing is a condition of employment.