Your Impact at LILA

The Robotics Operations Engineer supports deployment and day-to-day operation of Lila’s production robot fleet. This role is the front-line technical presence for robots operating in production environments, ensuring safe, reliable operation and rapid response when issues arise.

You’ll monitor live robot operations, perform hands-on troubleshooting, document incidents clearly, and partner with robotics software and hardware teams to improve uptime. The role is based in a lab production environment and will help support expanded fleet operating hours as the team scales. This role begins on a standard 9am-5pm schedule and transitions to first shift coverage, 6am-2pm, as fleet operating hours expand.

What You'll Be Building

• Monitor robot behavior during live production operations.
• Intervene quickly and safely to pause, stop, or reset robots when needed.
• Document logs, sensor output, video, and reproduction steps for incident escalation.
• Perform minor robot maintenance, including cabling, sensor swaps, fasteners, and basic component replacement.
• Execute robot swap procedures, validate spare units, and return robots to production readiness.
• Maintain accurate records of robot health, incidents, maintenance actions, and fleet status.
• Translate field observations into clear priorities for robotics software and hardware fixes.
• Identify recurring failure patterns and recommend improvements that reduce downtime.

What You'll Need to Succeed

• Hands-on experience working with robotic systems through work experience, technical programs, internships, academic robotics teams, or equivalent practical exposure.
• Solid grasp of core robotics concepts, including kinematics, sensors, actuators, and control systems.
• Working experience with ROS2, including nodes, topics, launch files, and debugging or introspection tools.
• Comfortable with basic mechanical and electrical troubleshooting, including cabling, connectors, sensors, and fasteners.
• Strong observational skills and sound judgment for quick, safe decisions during live operation.
• Clear written communication skills for documenting issues and reporting to engineering teams.
• Ability to work independently and collaborate effectively with cross-functional teams.
• Flexibility to begin on a standard 9am-5pm schedule and transition to first shift coverage, 6am-2pm, as fleet operating hours expand.

Bonus Points For

• Experience supporting robots or automated systems through a production rollout or pilot phase.
• Familiarity with Nav2, Behavior Trees, or related robotics tooling.
• Scripting experience with Python or similar tools for log review, data collection, or simple automation.
• Experience with fleet management, monitoring dashboards, telemetry tools, or issue-tracking systems.
• Background in mechanical, electrical, robotics, or mechatronics engineering through a degree, technical program, or equivalent hands-on experience.