Are you passionate about building software that impacts millions of customers? We're looking for a Software Development Engineer II to join our team at Amazon. In this role, you will design, build, and deliver features across the full software development lifecycle—from understanding customer needs through implementation, testing, deployment, and operations. You'll work on challenging problems that require clear thinking and simple, effective solutions, while collaborating with engineers and stakeholders to ensure the right outcomes for customers. If you're a self-starter who thrives on solving complex problems and mentoring others, we'd love to hear from you. Key job responsibilities - Design and implement software solutions that improve quality, performance, and maintainability across major portions of your team's systems, balancing both customer and technical requirements. - Contribute across the full software development lifecycle including product definition, scoping, design, coding, testing, deployment, and ongoing operations, while identifying and resolving root causes of operational issues. - Collaborate with customers, stakeholders, and peers to understand business and customer value, ensuring your solutions address real needs and deliver meaningful impact. - Mentor and coach fellow engineers through code reviews and knowledge sharing, training new team members on system architecture and operational practices. - Evaluate new tools, approaches, and generative AI capabilities to augment productivity and solution quality, making recommendations for adoption with your team. A day in the life You'll start your day reviewing operational metrics and addressing any issues from the previous night. From there, you might dive into a design discussion for an upcoming feature, pair with a teammate on a tricky implementation, or lead a code review session. Afternoons often involve collaborating with product managers to refine requirements or documenting your system's architecture for the broader team. You'll regularly identify opportunities to simplify and improve the software you work on. About the team Our team is focused on building reliable, scalable software that directly improves the experience for Amazon's customers. We value collaboration, thoughtful engineering, and continuous learning. Every team member has a voice in shaping our technical direction, and we invest in each other's growth through mentorship and open dialogue. We're excited about the road ahead and are looking for engineers who want to make a lasting impact while growing alongside a supportive, inclusive team. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Standardized SMGS Flywheel Tagline Statement AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.