As an SDE-II on this team, you will play a pivotal role in shaping the definition, vision, design, roadmap and development of product features from beginning to end. You will own the full stack design and development of product features, building scale, efficiency, and a differentiated customer experiences built using native AWS services. You will leverage your deep technical expertise to provide solutions that are highly usable, scalable, and extensible. Your work and development skills will set the high bar for raising standards across the development team. You will create efficiencies both in your team and others through reusable processes and designs, and optimize for speed while ensuring quality outcomes. You will use innovative technology to understand the needs of employees, and create simple to use experiences for complex life events require building new capabilities, intelligent issue detection and routing engine, extending and adapting existing services, and orchestrating available resolutions across multiple organizations. As an SDE, you need to communicate effectively to understand the requirements of the customers and stakeholders and drive consensus between multiple teams to deliver software effectively. Should be curious to learn new and complex technologies and also willing to train new team-mates on how the team’s software works. Key job responsibilities You will also partner with SDE-IIIs and Principal Engineers in the organization to drive execution of our 3-year architecture plans (3YAP) for the technology as well as drive tradeoff decisions balancing long term vision with delivering immediate impact to our customers. You will be a mentor for SDE-Is in the team, coaching your peers on engineering excellence and leadership principles and partner with SDMs and PMs to deliver team level goals. Lastly, you will also get an opportunity to be mentored by other Sr. engineers in the team and learn from Principal Engineers while working on the goals. About the team We are part of Amazon's People eXperience & Technology (PXT) organization, focused on building and running the HR support experience for 1.85 million Amazonians across 60+ countries — spanning AI-driven self-service, live HR support, corporate HR partnering, employee relations, and the platforms that power it all. Our mission is to deliver empathetic, accurate, and effortless HR support — resolved the first time, every time. We are currently driving initiatives including Gen AI tools for frontline advisors, predictive employee relations models, and evolving our platforms into a unified, AI-native Service Central.