Field Application Engineer (SE / Sales Engineer) driving business growth in the North American robotics and automation market based on engineering expertise. Responsible for proposing customized solutions utilizing deep technical knowledge in motor controls, gearboxes, PCB systems, encoders, and sensors. Serves as a primary business Point of Contact (POC) for key actuator accounts in North America, acting as a bridge between technology and sales by managing the project lifecycle, establishing business plans, overseeing revenue, and collaborating with HQ R&D.

Key Responsibilities

• Customer Relations & Technical Sales

• Primary Point of Contact (POC): Manage and expand relationships with North American actuator customers; serve as the core business communication hub throughout the project lifecycle.
• Customized Solution Proposal: Analyze customer technical requirements to lead Technical Sales Proposals and design/deliver optimal customized solutions.

• Strategy & Business Development

• GTM Strategy Execution: Develop and execute regional business plans and Go-to-Market (GTM) strategies to diversify and accelerate actuator adoption in the North American robotics market.
• Pipeline Development: Identify new business opportunities and secure a robust project pipeline through rigorous market analysis and proactive customer engagement.
• Market Presence Enhancement: Represent actuator solutions and increase brand awareness in the market by attending industry events, trade shows, and customer meetings.

• Revenue & Project Management

• Revenue & Supply Management: Oversee and take responsibility for revenue management activities, including order management, supply chain coordination, and Accounts Receivable (AR) tracking.
• Project Leadership: Utilize strong project management capabilities to coordinate schedules, manage risks, and support seamless, on-time project delivery.

• HQ Collaboration & VOC

• VOC Collection & Delivery: Document customer technical requirements and market insights (Voice of Customer) to inform next-generation product/feature development and convey them to HQ R&D and Product Management teams.
• Cross-functional Collaboration: Partner closely with HQ Product Management teams, local subsidiaries, and other cross-functional stakeholders to ensure seamless project delivery and maximize customer satisfaction.

Qualifications & Requirements

• Education: Bachelor’s degree in STEM fields (Required).
• Technical Expertise: Deep technical knowledge and hands-on experience in the following areas (Required):
• Motor controls
• Gearboxes
• PCB systems
• Encoders and sensors
• Key Competencies:
• Strong project management capabilities.
• Exceptional external communication skills and rich customer-facing experience.
• Ability to lead technical sales proposals and derive/deliver customized solutions.
• Native or near-native proficiency in English.
• Other Requirements:
• Ability to travel frequently (30% to 50% of working time; must be eligible for international travel).
• Valid work authorization in the United States (No visa sponsorship required).

Preferred Qualifications

• Master's or Ph.D. degree in STEM fields, or a relevant double major.
• PMP (Project Management Professional) or equivalent project management certification.
• Master's or Ph.D. degree in Robotics or Actuator engineering.
• Experience participating in development projects within the humanoid robotics industry.
• Proficiency in the Korean language.

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