Meet Ozow

Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, and convenient for both businesses and consumers. As a fast-growing player in the financial technology sector, Ozow fosters a culture of innovation, diversity, and inclusivity. We believe in pushing the boundaries of what's possible and are committed to making a positive impact on the world through our payment solutions.

More about this Ozow fantastic position

We're looking for a Marketing Manager to act as the strategic counterpart to our Head of Marketing, owning the content strategy, running the operational engine of the marketing department, and managing a direct report/s. This is a genuine dual role, combining real strategic input with hands-on operational ownership, and it comes with a clear path toward a senior, department-leading position as the team and its remit continue to grow.

Your role and responsibilities

People Management & Development

• Manage, coach, and develop any reports
• Set clear expectations and provide the mentorship needed for your direct report to grow

Marketing Strategy Contribution & Content Ownership

• Interpret and contribute materially to the broader marketing strategy, acting as a genuine strategic counterpart to the Head of Marketing
• Own the content strategy end to end, with your direct report as a key contributor
• Act as the second layer of interrogation on all content before it reaches the Head of Marketing, adding research depth, technical comprehension, and insight

Departmental Operations & Workflow

• Operationalise the marketing function, managing brief intake, studio and team workflow, and the balance between brief volume and production capacity
• Run stand-ups and set the standard of accountability within the team
• Act as the escalation point when delivery is at risk, and resolve competing stakeholder priorities before they reach the Head of Marketing

Agency & Partner Management

• Serve as the first point of contact for external partners across the line, including the PR agency, performance agency production agency, and out-of-home
• This can also extend to merchants and partners, where you will be identifying co-marketing opportunities
• Translate strategy into strategic briefs, and brief these into the Content Strategist for detailed production briefs
• Support the Head of Marketing and the Product Marketing Manager in developing go-to-market strategies for products
• Support the Commercial team in client pitch scenarios
• Manage external agencies across more than one discipline to ensure delivery on brief, on time, and on budget
• Assess Ozow's participation in events and activations, determining the strategic rationale, the role the event plays, and the appropriate level of investment - importantly take full ownership of the marketing programme around these events

Campaign Leadership & Performance

• Lead large-scale out-of-home and digital campaigns end to end
• Use funnel and campaign performance data, including lead volume, conversion, transaction rates, and revenue, to assess and improve campaign impact
• Report on performance monthly, including cost per acquisition and conversion quality

Tool Utilization + Change Management

• Ensure proper utilization, or introduce and embed new work management tools to support brief intake and delivery tracking
• Contribute to policy, process, and documentation to support a consistent, department-wide workflow

Automation and AI

• Explore and apply AI tools to support content review, briefing, and workflow efficiency
• Identify opportunities to streamline agency and production workflows through automation where relevant

You are an ideal candidate if

• You have a relevant marketing qualification (degree or equivalent)
• You have proven experience owning a content strategy end to end, not just executing content calendars - 2+ years experience
• You have experience contributing to, interpreting, and executing against a broader marketing strategy
• You have experience in fintech or fintech adjacent sectors
• You have a B2B marketing background
• You have experience managing marketing operations or departmental workflow, including brief intake and delivery management
• You have experience managing external agencies across more than one discipline, such as PR, performance, media, or production
• You have strong writing and editorial judgement, sufficient to interrogate and materially improve another person's content - 5+ years experience
• You have prior line management experience - 2+ years experience
• You have experience in a scale up or smaller, fast moving marketing team where the role is broad
• You have familiarity with work management tools for brief intake and delivery tracking
• You have prior experience leading out of home or large scale integrated campaigns
• You have experience running team rituals such as stand ups or sprint planning