Summary: Supports product marketing by executing research, developing case studies, and contributing to go-to-market initiatives. This role helps connect client, market, and competitive insights to messaging and sales enablement, improving the effectiveness and consistency of marketing outputs.

This role is hybrid that will work onsite 2 days per week at one of our locations: Chicago, Philadelphia or Dallas metro areas. Occasional travel may be required as part of this role.

Key Responsibilities

• Support voice-of-customer, survey, and research initiatives in partnership with Client Success, Sales, and Product
• Gather and organize client, market, and competitive insights into structured, usable inputs that support Segment Management priorities
• Own ongoing tracking of competitors, market trends, and positioning updates
• Maintain and update competitive battlecards and internal resources
• Own coordination of case study development, including outreach, scheduling, and approvals
• Support drafting and production of case studies, testimonials, and customer stories
• Own and maintain a centralized library of proof points, data, and customer evidence
• Partner with internal teams to gather product and client performance data (adoption, usage, time-to-launch, etc.)
• Support product launches by gathering inputs, research, and proof and contributing to messaging development
• Assist in developing and updating marketing materials and supporting sales enablement

Requirements

• 3+ years in Product Marketing, Marketing, Research, or related role
• Experience supporting research, content, or case study development
• Strong organizational and project management skills
• Ability to gather and structure information from multiple sources
• Familiarity with competitive research or market analysis
• Basic understanding of B2B marketing and go-to-market concepts
• Comfortable working with data and supporting analysis
• Strong communicator and cross-functional collaborator
• Detail-oriented and able to manage multiple priorities
• FinTech or payments experience is a plus

The base salary range for this position is budgeted for $71,010 to $81,900 with eligibility for an annual bonus. The actual base salary offered depends on a variety of factors, including but not limited to the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, business needs, and market demand. Our competitive benefits include medical, dental, vision, wellness, 401(k) matching, unlimited PTO, work from anywhere, generous parental leave, and more! Our job titles may span more than one career level. All candidates are encouraged to apply.