Social And Community Manager
Oliver Agency
Warsaw
Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.
As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.
Role: Social and Community Manager
Location: Warsaw, Poland
About the role:
What you will be doing:
- Manage the paid campaign posts of the client; 3 Instagram and 8 Facebook pages.
- Partner with the client's digital team to develop channel-specific strategies, daily and monthly objectives and editorial guidelines.
- Strong copywriter - long and short form.
- Review, respond to and moderate customer posts and messages across social channels, escalating where needed.
- Working with customer service team to pass on key DMs and FB messages.
- Identify trending topics and content to comment on, create nimble content around (image, caption on image, live cast or lightweight video) or otherwise respond to.
- Produce a monthly social dashboard benchmarking the performance of the channels against historical performance and category leaders.
- Identify innovation opportunities together with relevant platform and media partners.
- Identify potential influencers and social creators to drive endorsement and reviews.
- Working with designers to oversee production for video/stills for social excellence.
- Proactively monitor output quality, accuracy and consistency
- Positively influencing clients with creative input in addition to undertaking and pitching new creative concepts
- Create inspiring and exciting content – from repurposing, reformatting of assets to ideation
- Keenly evaluate and monitor industry trends and brands, research industry developments in branding and marketing to be at the forefront of creative excellence
- Develop an effective working relationship with colleagues and client and provide excellent customer service
- Work across various brands within the wine and spirits portfolio
What you need to be great in this role:
- 3+ years of Community Management experience at a recognised B2C brand or at an agency working on recognised B2C brands.
- Bachelor’s degree or higher in Marketing, Business or a Liberal Arts major.
- Ability to write in fluent Polish and business level English.
- Proficient in working directly within platforms and utilizing social management tools like Brand24, Trend Watching platforms, Meta platforms/business manager, and others.
- Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships
- An innate creative flair, strong art direction and concepting skills – full of ideas across multi-platforms
Req ID: 17472
#LI-MR1 #LI-HYBRID #LI-MIDSENIOR
Our values shape everything we do:
Be Ambitious to succeed
Be Imaginative to push the boundaries of what’s possible
Be Inspirational to do groundbreaking work
Be always learning and listening to understand
Be Results-focused to exceed expectations
Be actively pro-inclusive and anti-racist across our community, clients and creations
Our recruitment process does not employ artificial intelligence for selection. We use AI to support efficiency and consistency, not to replace human judgement. Candidate evaluation and selection are conducted without AI-supported screening or decision-making. We are committed to a fair, thoughtful, and equitable experience for every candidate.
OLIVER,a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.
OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
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