Do work that matters.

At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform.

Our core values drive us in our important mission of keeping people safe & informed:

• We’re humans not robots
• Customers always come first
• We work better together
• Simplicity is our strength
• Our reputation is priceless
• Hard work pays off

As one of the fastest-growing software companies in the country, AlertMedia is looking for a Software Engineer II with full-stack experience. This role is on our Incident Response team. Customers use Incident Response during an active emergency — to declare an incident, assess who and what is affected, assign tasks, and coordinate the response across the organization. As an AI-forward company, we actively use modern AI tools such as Claude, Codex, and other emerging technologies to help our engineers work smarter, move faster, and build better products.

Who you are:

You thrive in a collaborative engineering environment that plays to everyone's strengths with a willingness to work across the entire stack. You design for people operating under pressure, and you think as carefully about the failure paths as the happy path. Ideally, you have experience with JavaScript and Python (or similar languages) and are eager to learn. More importantly, you care about writing high-quality software, building products that make a difference, and contributing to a collaborative engineering team. You have AWS experience and are willing to learn from people with both more and less experience than you.

What you will do:

• Design and develop features for the AlertMedia Incident Response product
• Help build features that hold up during live emergencies, including how they behave when something they depend on is slow or unavailable
• Learn the AlertMedia platform and tools, and its uses for our customers
• Work with JavaScript, Next.js, React, Python, Django, and other web technologies
• Work in an Agile-based environment using tools like Git, JIRA, Jenkins, and Slack
• Contribute to the technology lead that AlertMedia has over other solutions through innovative development and by helping contribute new ideas related to leveraging technology in our product line
• Use strong verbal and written communication skills in collaboration with other engineering and product teams
• Contribute to AlertMedia’s culture, values and vision for the future

What you bring to the role:

• Bachelor’s degree in a technical field such as computer science, computer engineering or related field preferred
• 4-5 years of experience building scalable applications with MVC/event-driven frameworks, such as Django, Next.js or similar (Python/JavaScript tech stack)
• Experience with Linux-based containers using tools like Docker or Kubernetes
• Experience with Amazon Web Services (or other cloud services) is required
• Experience with PostgreSQL, Redis, and other storage technologies experience required
• You have an established practice of writing unit and integration tests
• Proficiency using AI coding tools (Claude, Cursor, Codex, or similar) across the development lifecycle
• Collaborative mindset to partner with principal engineers and technical leaders in evolving the architecture of a critical application
• Strong organizational skills and ability to manage working on multiple projects in parallel
• The ability and desire to work in a fast-paced challenging environment
• Outstanding communication skills and ability to effectively work cross-functionally in a fast-paced challenging environment
• Strong English proficiency (written and oral) is required

Location: This role is remote in Mexico. We do have a Mexico City office in the Reforma area if you'd like to go into the office and collaborate with our engineering team, otherwise it is a fully remote position based in Mexico.

Sponsorship: AlertMedia does not sponsor candidates. Must have the legal right to work in Mexico without sponsorship now and in the future.

Why you’ll love working at AlertMedia:

• Competitive Base Salary (Bi-Monthly payroll)
• Annual Company Bonus
• 100% Employer-Paid Medical, Dental, and Vision Coverage
• Parental Leave Program
• Christmas Bonus (Aguinaldo)
• Generous Vacation and Holiday Policy
• Additional Vacation Bonus
• Monthly Work-from-Home Stipend
• All Necessary Equipment Provided: Laptop, monitor and accessories
• Recognition & Rewards: We celebrate wins big and small
• Language Immersion Program with employees spread out across the globe (English, Spanish, etc...depending on your interest)
• Continuous Learning & Growth: From mentorship and tech talks to personalized 1:1 career development sessions, we’re deeply committed to investing in your professional journey
• Award Winning Culture: We're proud to be recognized as a BEST WORKPLACE FOR 10 YEARS IN A ROW
• The Work & People: We’re passionate about the meaningful work we do—and even more grateful for the incredible people we get to do it with!

About AlertMedia:

We are the leading risk intelligence and response platform — trusted by the largest companies in the world to protect their people and assets when it matters most. We are a high-growth, PE-backed SaaS company with more than 4,000 clients scaling rapidly across the globe. Our technology is unmatched with a unified platform, a 7+year history of AI innovation, a customer NPS of 70+, and a culture that sets us even further apart from our competition.

We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com.

Come join us in our mission to save lives and minimize loss through effective communication.

By applying for the role, you agree that AlertMedia will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/