As an Assistant Manager, you are a key leader on the dispensary floor. You'll support store leadership in driving daily operations, developing staff, managing cash and inventory, and ensuring a compliant, customer-first environment. This is a high-impact role for someone who thrives in a fast-paced, highly regulated retail setting and is ready to grow their leadership career in cannabis.

Key Responsibilities:

Operations & Compliance

• Oversee daily store operations and ensure adherence to all SOPs and company policies - Manage shift coverage, staffing adjustments, and timesheet accuracy - Ensure full compliance with all state cannabis regulations and internal procedures - Support change management implementations and ensure SOP updates are communicated and trained to all staff

Cash Management

• Open and close petty cash banks - Facilitate cash vault services, pickups, and dropoffs - Reconcile EOD cash reports and manage POS/card/cash accuracy

Inventory Management

• Receive deliveries and process vendor returns - Restock products and maintain accurate inventory levels - Conduct audits, adjustments, and oversee inventory destruction

Team Leadership & Development

• Supervise, mentor, and develop a team of retail employees - Facilitate new hire training and ongoing sales and leadership coaching - Complete incident reports and maintain thorough documentation for performance management - Make recommendations for promotions and terminations - Ensure team compliance with attendance policies

Customer Experience

• Set the standard for excellent, compliant customer service on the floor - Handle escalated customer issues with professionalism and efficiency - Coach budtenders in real time on product knowledge, service standards, and compliance - Manage customer queue and support floor operations during peak hours

Visual Merchandising & Marketing

• Manage in-store digital menus, displays, and kiosk menus - Maintain print signage and banners - Implement sales and promotional content and gather customer feedback on campaigns

Reporting

• Complete EOD, cash bank, and labor cost reporting - Track transaction value and customer complaints - Report employee relations issues, progressive discipline actions, and HR matters to leadership

Qualifications:

• Must be at least 21 years of age - High school diploma or equivalent required - 2+ years of retail, hospitality, or customer service experience required; supervisory experience preferred - Cannabis industry experience a plus — not required - Strong leadership, communication, and conflict resolution skills - Comfortable working in a highly regulated, compliance-driven environment - Proficiency with POS systems and inventory software; cannabis seed-to-sale experience a plus - Ability to work flexible hours including evenings, weekends, and holidays - Must be able to regularly lift up to 50 pounds and stand for up to 8 hours per shift - Must meet all state requirements for employment in a licensed cannabis facility

Compensation & Benefits:

• $24.04/hr. | Full-time, 40 hours per week - 50% Employee Discount - Health benefits available, including both high-deductible and low-deductible plan options - Employee Assistance Program (EAP) - Earned Sick & Safe Time (ESST) - Holiday Pay for anyone working New Year's Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day