Key Responsibilities:

• Engage with assigned franchisees to understand their unique challenges and goals.

• Ensure franchisees are adhering to company standards and policies, providing guidance and coaching when necessary.

• Conduct regular site visits to franchise locations to assess operations and provide feedback.
• Supports upsells and cross-sell opportunities within assigned accounts, including the sale of special services (deep cleans, floor work, add-ons)

• Provide customized solutions and guidance to help entrepreneurs achieve sustainable growth and profitability.

• Utilize your communication skills to effectively communicate with a diverse client base.

• Actively listen to client needs and concerns, building trust and rapport.

• Thrive in a fast-paced environment, adapting to changing client needs and market dynamics.

• Serve as a mentor and teacher, sharing your knowledge while continuously learning and staying updated on business concepts and trends.

• Embrace technology and leverage productivity tools to enhance your effectiveness.

• Work collaboratively with a motivated team, challenging each other to excel and contributing to a positive, productive work environment.

• Find fulfillment in being part of a team that is genuinely dedicated to making a difference in the lives of small business owners.
• Administering training modules to JAN-PRO Certified Business Owners.
• Assist with account transfers and expansions

Qualifications:

• Bachelor’s degree in business or a related field preferred

• At least 1 year(s) of experience in business consulting, customer service, or a related role preferred

• Exceptional communication and interpersonal skills.

• A passion for helping people and driving positive change.

• Strong business acumen and the ability to apply concepts to different industries and situations.

• Comfortable with technology and a willingness to stay current on productivity tools. Knowledge of MacBook and iPhone systems preferred.

• Competitive spirit and a drive to excel.

• Proficient in Microsoft Office, particularly Microsoft Excel, and experience using a CRM software is preferred.