About Us:

Lush is known worldwide for our unique bath and beauty products, amazing skin and hair care, personalized customer service, and environmental activism and a fun & funky store atmosphere. We are dedicated to the practices of fair-trade sourcing, providing fair wages for our staff, and supporting sustainable communities as well as giving back to organizations that can make a difference.

We Offer:

• Inclusive working atmosphere where diversity and individuality are valued and celebrated
• Up to 50% off our products both online and at our retail locations
• Boot Reimbursement Program towards CSA approved safety boots
• Immediate eligibility for our company-wide bonus program
• Team appreciation events
• Employee and Family Assistance Program (EFAP)
• A growing, dynamic business where personal development is encouraged
• Complimentary coffee/tea/water in the employee lunchrooms
• Gender neutral restrooms and changing rooms

The Roles: Production Assistants and Distribution Associates (Contract)

Responsibilities of the Roles:

• Follow packing and shipping instructions according to department guidelines
• Meet and achieve your daily goals consistently
• Keep up with department demands with fluidity and flexibility and ability to move to other rooms as required
• Supporting peers with daily duties and responsibilities while ensuring safety and SOP guidelines are being followed
• Practice safe work and identify any unsafe situations that may arise to the appropriate individuals
• Fluid and flexible to continuous improvement changes within the room/department
• Adhere to company and departmental policies and best practices for quality, cleanliness and health and safety
• Carry out general housekeeping and equipment cleaning duties as required
• Encourage and maintain a positive, respectful, and engaging workplace
• Respect and promote inclusion and diversity in the workplace
• Represent the ethics and culture of the Lush brand and follow all policies and procedures
• Personal CSA Approved safety shoes/boots with the green triangle must be worn at all times on our production/distribution floors

Manufacturing-Specific Responsibilities

• Assist in producing high quality Lush products
• Perform dexterous tasks including but not limited to: filling, pouring, and pressing product accurately (manually or with department-specific machinery)
• Pack products and correctly label packages
• Keep up with production demands and productivity targets
• Perform physically laborious tasks including but not limited to; loading/pulling skids, pushing racks, carrying bins of product
• Consistently meeting the hourly PPH (pieces per hour) requirements specific to your department

Distribution-Specific Responsibilities:

• Confirm accuracy of information on all shipping labels
• Stock, store and transport materials in accordance with transport regulations
• Conduct daily inventory counts, product rotation checks, investigate and reconcile inventory issues
• Load finished orders to their appropriate carrier and mode of transport
• Use floor scale to weigh shipments and record
• Perform physically laborious tasks including but not limited to; loading, unloading, sorting, and moving skids, products, and materials
• Use a handheld scanner to pick and pack orders accurately and efficiently
• Verify, receive and put-away incoming inventory of materials
• Pick in accordance with the FIFO method
• Stock and replenish shelves, racks, cases, and bins in accordance with the FIFO method
• Consistently meeting the hourly PPH (pounds per hour) requirements specific to your department

Qualifications:

Required:

• Able to do physical work for 8-hour shifts, on your feet and lift up to 50 pounds
• Capable of physical activities such as standing/walking for long durations, bending down, pulling, and pushing
• Flexibility to work within the Distribution, Digital and Manufacturing businesses as required
• Confident with basic mathematics, ability to count, including addition and subtraction
• Excellent problem solving, communication and organizational skills
• Able to plan, prioritize, and organize multiple tasks
• Open and adaptable to daily feedback on performance
• Reliable, consistent attendance, punctual and dependable
• Comfortable with reading, writing, and speaking English to communicate with peers/leadership on all platforms (in person, email or Google/Teams chat)
• Comfortable providing and receiving feedback
• Commitment to abide by and oversee health & safety regulations
• Commitment to abide by and oversee our quality and good manufacturing practices

Preferred:

• Flexible to work occasional overtime, weekends and holidays based on the needs of the business
• Mechanical, equipment, and process knowledge
• Manufacturing or Distribution experience in cosmetics, pharmaceuticals, supply chain, or food industries
• Experience working towards targets
• Experience working in high volume production
• Accustomed to working in a seasonal, high-pressure environment
• Valid forklift certification
• Experience with warehouse equipment (picking carts, handheld scanners, pump-trucks)

We appreciate your interest in this opportunity. Our recruitment team carefully reviews every application. Only candidates who best meet our selection criteria will be contacted for further consideration.

The above information on this description has been designed to indicate the general nature and level of work performed by employees with this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings. We welcome diverse candidates to our recruitment process. Lush is committed to providing accessible employment practices. Requests for accommodation can be made at any stage of the recruitment process. Applicants are asked to please make their needs/requirements known.

Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, differently abled, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial/state jurisdiction.