Job Summary

The Field Application Engineer (FAE) will provide technical, hands-on expertise to support all business opportunities for Phoenix Contact products and applications directly associated with the marking and installation portfolio used within the industrial automation and electronics industry. The Field Application Engineer will collaborate with regional sales managers, strategic account managers, sales engineers, account development specialists, channel, and field application engineering teams, to utilize a consultative approach with all customers to support their individual needs and expand market penetration. This role plays a pivotal part in the development and expansion of all accounts, through cabinet efficiency sales growth and specifications. This position is an individual contributor role and does not include formal people management responsibilities.

The territory for this role is Michigan and Indiana.

Responsibilities

• Increase annual sales revenue across all products directly associated with the cabinet efficiency portfolio at customer accounts. These products include but are not limited to printers & software, marking materials, hand & automatic tools, cabinet efficiency value-add and control cabinet accessories.
• Work in coordination with local Phoenix Contact sales team utilizing joint sales activities, trainings, and mutual action plans to advance the sales of above-mentioned products.
• Act as the local technical representative for the above-mentioned products and support the sales team in power-related technical matters.
• Act as the regional marketing specialist developing sales tools, collateral and driving campaigns.
• Serve as the “voice of the customer” providing insight for expansion of product lines or new focus industries.
• Drive value-added cabinet efficiency solutions.
• Meet/exceed territory sales quotas as established by the RSM and/or Vice President - Field Sales.
• Be proficient in BASE selling skills and implement to build strong customer relationships.
• Develops and maintains strong relationships with potential clients, partners, and other stakeholders to facilitate new business and sustain growth.
• Maintain and update CRM systems with accurate client information. Fully utilize the CRM as a communication, reporting, measurement, and tracking tool to enhance productivity.
• Effectively communicate with the entire Phoenix Contact team, both verbally and written.
• Be proficient in and drive the use of all sales tools provided to support local markets.
• Active involvement in industry-related associations.
• Proactively utilize all resources and sales tools to maximize productivity, responsiveness, and customer delight.
• Continue personal development through an effective skill-building program as determined by the RSM, Director of Sales, and/or the Harrisburg Training Department.
• Demonstrate technical competence on all products/solutions within area of focus.
• Provide reports to RSM as required.
• Deliver presentations and hands-on demonstrations of Phoenix Contact Cabinet Efficiency products, applications, and technology for the purpose of product sales.
• Develop and maintain a working knowledge on all Phoenix Contact Cabinet Efficiency products/solutions.
• Other duties as assigned.

Qualifications

• Four-year college degree.
• Technical discipline preferred and/or equivalent industry experience.
• 2 years minimum sales or marketing experience with automation and industrial control products.
• Ability to work independently from home office and communicate effectively with colleagues with limited supervision.
• Excellent oral/written communication and presentation skills.
• Self-motivated with the ability to learn and adapt quickly.

Essential Job Functions

• Must be able to travel via airplane.
• Must have a valid driver’s license and be able to operate an automobile for up to six hours at a time.
• Must be able to lift a minimum of 50 lbs (sample, demos, literature)
• Must be able to travel overnight 50% + or as dictated by assigned territory.
• Comply with company dress code guidelines.
• Regular and on-time attendance.

Perks & Benefits

Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, bonus plan and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, auto allowance, life insurance, short & long-term disability, assistance, and more!

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