JOB SUMMARY

The Code Enforcement Officer II is a journey level position on the CSG Code Enforcement career ladder that allows the incumbent to further learn and develop a more advanced level of knowledge in code enforcement and abilities as a Code Enforcement Officer. Under general supervision, incumbents perform a variety of office and field tasks to ensure compliance with State and local codes and regulations in support of a jurisdiction’s local code enforcement program. Officers will learn, reference, monitor and enforce a variety of applicable ordinances, codes, and regulations related to property maintenance, zoning and land use, nuisances, housing conditions, building and fire codes, health and public welfare, safety concerns, inoperable vehicles, business compliance, blight, graffiti, water waste, environmental or other neighborhood-related improvement issues, and other matters of public concern. They will serve as a resource and provide information on regulations to interested parties including property owners, tenants, businesses, the general public, other departments and divisions, and perform related work as assigned. Incumbents will conduct inspections, apply jurisdictional policies and specific methods, hone techniques of inspection and code compliance work, all in alignment with industry standards. Employees at this level are expected to perform with the same independence of discretion and judgment on matters allocated to the journey level.

This position requires the ability to work independently and address a larger range of code enforcement duties, and successfully manage assigned code enforcement tasks. They will seek guidance from a Code Enforcement Supervisor on more difficult cases or matters requiring support. They will also prepare all necessary documentation, skillfully apply all relevant codes, increase proficiency with database materials and basic computer literacy, maintain an appropriate and professional temperament for the workplace environment, and the ability to assist, collaborate as needed, and work effectively with all co-workers and the public.

Positions in this class are flexibly staffed and are often filled by advancement from the Code Enforcement Officer I level if incumbents have met the minimum qualifications after gaining experience, obtained required certificates and training, demonstrate a level of proficiency that meets the qualifications of the higher-level class, and have displayed the ability to perform the responsibilities required at the higher performance level.

RESPONSIBILITIES

• Work respectfully and collaboratively with the public, jurisdictional staff, and CSG employees.
• Communicate effectively and in a timely manner with all parties.
• Maintain and provide accurate and timely file and record keeping with appropriately confidential or sensitive information for assigned code enforcement matters and CSG related duties.
• Enforce and abide by all laws, and may need to testify regarding code enforcement cases that have progressed to legal proceedings.
• Become proficient in the use of existing databases and resources utilized.
• Maintain and provide safekeeping for all assigned company and jurisdictional property.
• Adhere to all company and jurisdictional standard operating procedures and directives.
• Require driving to assigned locations and other assigned sites.
• Perform other related duties as required.

QUALIFICATIONS

Required

• A high school diploma or GED equivalent.
• Possession and maintenance of a valid Class “C” California driver’s license with a satisfactory driving record is required.
• Experience as a Code Enforcement Officer for a minimum of one (1) year or more, and / or with supplemental experience working with the public in planning, law enforcement, building, or other related fields with transferable skillsets.
• Pass and obtain a PC 832 Certification from an accredited college or law enforcement agency within six (6) months of placement into this position.
• Must acquire a Certified Code Enforcement Officer Certification (Module 1, 2, and 3), as represented by the California Association of Code Enforcement Officers (CACEO) or the International Code Council (ICC) or American Association of Code Enforcement (AACE), or other certifying agency within two (2) years.
• Must be able to carry out the job requirements as a Code Enforcement Officer II.

HIGHLY PREFERRED

• Possess a Certified Code Enforcement Officer Certification, as represented by CACEO, AACE or ICC.
• Additional education with completion of an accredited technical school or college level program in code enforcement, building inspection, plan review, police sciences or a closely related field.
• An Associate of Arts (AA) in Code Enforcement from an accredited educational institution.
• Experience as a Code Enforcement Officer I for a minimum of two (2) years, with supplemental experience in the building trades, planning, or other law enforcement professions considered.
• Background and competency of the Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Strong critical thinking skills and ability to make creative and solutions-oriented decisions.
• Strong interpersonal skills and effective communications skills.

WORKING CONDITIONS

• Work productively, independently, or in a team environment.
• Occasional overtime work is required throughout the year.
• Require standing position at workstation for extended periods
• Capacity to work in a fast-paced environment with deadlines and multiple projects.
• Ability to be flexible and overcome obstacles to complete tasks.
• May occasionally face customers and/or members of the public that exhibit verbally or physically abusive behaviors.
• Requires physical flexibility and dexterity with the ability to stand, bend, stoop, reach, crouch and climb at prolonged periods.
• Activities will include both office and field duties which may include exposure to various weather conditions and hazards.