What You'll Do:

• Registers individuals for services, including verification of eligibility, enrollment with the RBHA, and/or confirmation of other third-party insurers. Collects appropriate authorizations and release of information documents. Schedules appointments (if applicable).
• Works collaboratively with the clinical team and communicates any concerns regarding an individual in crisis's presentation (psychiatric or medical) to the appropriate discipline.
• Greets and receives visitors. Maintains security by following procedures: monitoring logbook, issuing visitor badges.
• Oversees episode of care in Electronic Health Record (EHR) with accuracy and efficiency.
• Coordinates the discharge of patients with other inpatient facilities and within the electronic health record.
• Obtains clinical records/documents as requested. Communicates information to physicians, nurses, and clinical team members. Coordinates with other providers to assist with the discharge and/or transfers.
• Assists with Title 36 process. Liaison to all departments and is the key communication link between multiple disciplines associated with individual care and the smooth functioning of the unit.
• Coordinates the ordering of patient meals, equipment, and maintains unit supplies necessary for daily activities.
• Promotes a welcoming environment with excellent customer service. Serves as a resource to families, visitors, and vendors.
• Answer incoming calls, provide information, transfer calls and/or take messages as necessary.
• Performs all other duties as assigned.

• High School Diploma or equivalent
• 1 year of exceptional service customer service-oriented work experience
• 3 years of clerical experience
• Current Notary or have the ability to become a notary within the first 90 days.
• Must be able to perform Safe Clinch patient restraint techniques
• The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment
• State of Arizona Level 1 Fingerprint Clearance Card

• Previous behavioral health experience

• Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
• CHS pays for Basic Life, AD&D, Short and Long-Term Disability
• Voluntary Life insurance option for employees and their families
• Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
• Flexible Spending Accounts (health care and dependent care)
• 401k company match after 6 months (50% of deferrals up to 6% of compensation)
• Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays
• Company‑paid parental leave available to eligible employees

• Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
• After 90 days, you are auto enrolled in the 401k Plan

Connections Health Solutions is proud to be a Second Chance Employer.