Who We Are:

Disclaimer: We're currently on the lookout for potential candidates to join our talent pool via this job listing. Your qualifications will be assessed for both present positions and future opportunities. Should your skills align with a role and an opening arise, our recruitment team will reach out to you promptly. However, please keep in mind that this doesn't guarantee immediate placement or communication.

A day in the life:

As a Creator Strategist, you’ll be at the center of our UGC services and internal creator operations. Your day will involve managing creator campaigns from start to finish—briefing, communication, and deadline management—while also supporting the growth of our internal creator database. You’ll collaborate closely with clients, social strategists, and creators to bring content concepts to life, keeping everything on track and running smoothly.

Key Responsibilities:

• Enhance and optimize business operations through the deployment of AI technologies
• Utilize and leverage Power Digital’s nova ecosystem to benefit your department’s objectives
• Creator & Strategist Communication: Lead communication with creators throughout UGC campaigns, keeping them informed, engaged, and on track from onboarding through content delivery. Proactive communication and tracking with your lead strategists for alignment.
• Client Communication & Collaboration: Serve as a client-facing partner for UGC campaigns, actively participating in client calls and communications to align on creative direction, campaign needs, feedback, and deliverables while ensuring clear communication and a strong client experience.
• Campaign Workflow Ownership: Own the campaign workflow by building and maintaining creative briefs in partnership with social strategists and clients, ensuring the vision is clear and actionable.
• Deliverables Oversight: Oversee all deliverables for UGC services, ensuring deadlines are met and content aligns with client expectations and free of errors
• Creator List Building & Management: Own recruitment and management of internal creator lists, including sourcing, outreach, onboarding, and relationship management across a diverse roster of talent and industries
• Creator Vetting and Casting: Cast creators that are an ideal fit for campaigns by thoughtfully matching talent to brand needs and campaign goals; ensuring you are QAing for language, brief alignment, and skillset.
• Creator Enablement: Ensure internal creators have the guidance, tools, and resources needed to produce high-quality content
• Process Improvement: Proactively identify opportunities to improve how we work with creators, including refining processes and testing new content formats, campaign structures, or workflows
• Employ AI technologies to enhance and optimize business processes
• Utilize and leverage Power Digital's Nova ecosystem as it relates to your department
• Ensure daily use of our proprietary technology (Iris and nova), Pulse (client performance and sentiment tool) cadence at 100%

Role Requirements:

• 1+ years experience managing creator or influencer campaigns end-to-end, from onboarding through final content delivery; agency experience preferred
• Creative Brief Development: Proven ability to build, edit, and manage creative briefs that clearly communicate objectives, deliverables, and expectations.
• UGC Strategy: Working knowledge of UGC and its role within broader digital and social marketing strategies.
• Project Management: Ability to autonomously manage multiple campaigns, stakeholders, and deadlines simultaneously in a fast-paced environment, without errors
• Cross-Functional Collaboration: Confident working cross-functionally with creators, clients, and internal teams to drive successful campaign execution.
• Process Innovation: Ability to identify, test, and implement process improvements that enhance how UGC is delivered and scaled.

Key Performance Indicators (KPIs)

• Personal RPE: $15K
• Submission of on-time creator briefs: 100%
• 90%+ of creator deliverables submitted on time per campaign; not accounting for client delays outside of your control
• Sufficient QA process ownership that results in no errors that yield a negative impact to revenue or retention of all clients within your book
• Upkeep of Campaign Trackers (Asana and Sheet): 100% completion of weekly updating

Most Important Things (MITs)

• Reliable and clear communication with creators and internal teams.
• Ability to manage multiple deadlines without dropping the ball.
• Understanding of what makes compelling, on-brand UGC.