Summary :

In this role, you will serve as the Customs Compliance Specialist, responsible for overseeing import operations and managing relationships with external customs service providers. You will ensure full compliance with U.S. Customs and Border Protection (CBP) regulations, streamline import processes, and support the effective operation of the company’s Foreign Trade Zone (FTZ). This position requires close coordination with customs brokers, freight forwarders, and internal stakeholders across supply chain, logistics, and trade compliance functions. This role requires being comfortable operating in a bilingual (English/Korean) business environment and demonstrate strong analytical, communication, and cross-functional collaboration skills.

Responsibilities:

• Oversee daily U.S. import customs clearance activities, ensuring full compliance with CBP and applicable government agency regulations
• Serve as the primary point of contact for external customs brokers and freight forwarders; manage performance, address issues, and ensure timely and accurate customs processing
• Administer and maintain Foreign Trade Zone (FTZ) operations, ensuring adherence to compliance requirements, including inventory control, recordkeeping, and reporting
• Maintain accurate and up-to-date import documentation, including HTS classifications, country of origin determinations, and product valuation data
• Partner with cross-functional teams—including logistics, procurement, and legal—to ensure import operations align with corporate objectives and compliance standards
• Conduct regular audits of customs entries and broker activities to verify accuracy, identify discrepancies, and maintain regulatory compliance
• Support internal and external audits, including CBP reviews and assessments from other relevant authorities
• Identify opportunities for process optimization and cost reduction within customs and import operations, and lead implementation of best practices
• Monitor and interpret updates to U.S. trade regulations, including CBP guidance, USMCA provisions, and other international trade agreements, to ensure proactive compliance
• Perform other duties as assigned

Qualifications and Requirements:

• Minimum of 7 years of experience in customs compliance, import operations or international logistics, preferably in a manufacturing or production environment
• Bachelor’s Degree in general business, business administration, supply chain, logistics, engineering or related field required
• English/Korean bilingual required
• Experience managing third-party customs brokers or logistics service providers
• Experience with Foreign Trade Zone (FTZ) operations preferred
• Licensed Customs Broker (LCB) certification preferred

Skills :

• Positive, dedicated attitude and demonstrated effectiveness to achieve given goals within due dates
• Strong written and verbal communication skills
• Demonstrates a strong sense of ownership by taking full responsibility for assigned tasks and ensuring their successful completion
• Demonstrate teamwork and effectiveness in accomplishing goals
• Ability to analyze data and prepare reports, statements, and projections
• Ability to apply logical thinking to approach problem causes, along with a commitment to continuous improvement and the ability to generate ideas
• Good capability to use MS-office and ERP systems (SAP, Oracle, etc.)
• Knowledge of finance, accounting and customs
• Knowledge in global sourcing skills, negotiations and bargaining
• Ability to work flexible hours as needed to support related teams and work with headquarters and other global sites
• Ability to travel domestic and internationally