Get To Know Our Team:

Agoda Media Solutions partners with tourism boards and destination marketing organizations to help them reach Agoda’s high-intent, first-party audience through marketing campaigns across Agoda’s owned platforms and selected offsite channels.

As our China business continues to grow, we are looking for a Campaign Operations Specialist, China DMO to support the end-to-end delivery of tourism board campaigns.

The Opportunity:

• This role will coordinate campaign administration and execution across the full campaign lifecycle from proposal and procurement support through campaign setup, launch, monitoring, reporting and post-campaign review.

• You will work closely with the China Supply team, RTA/DMO, tourism board partners and internal stakeholders across Operations, Legal, Finance, Tax, Brand, Translation and other relevant functions.

What You’ll Do:

• Coordinate the operational handover from the China Supply or Business Development team to the RTA/DMO campaign team.
• Support proposal localization, bidding, procurement documentation, vendor registration and related administrative processes.
• Coordinate contract preparation, approvals, signatures and follow-up with internal and external stakeholders.
• Manage the collection, translation, review and approval of campaign assets from tourism board partners.
• Coordinate campaign setup across Agoda Media Solutions products, including onsite placements, destination content, coupons and other relevant activations.
• Support campaign launches and monitor delivery, pacing and operational issues throughout the campaign period.
• Coordinate with internal teams to resolve campaign, creative, inventory, coupon or reporting issues.
• Support the preparation and validation of campaign performance reports in English and Chinese.
• Coordinate campaign review meetings and capture recommendations for renewal or future campaign improvements.
• Develop and maintain campaign trackers, checklists and processes to improve operational efficiency and scalability.

Required Qualifications:

• Bachelor’s degree in Marketing, Business, Communications, Tourism, Project Management or a related field.
• Excellent written and verbal communication skills in Mandarin Chinese and English.
• At least 2 years of experience in campaign operations, digital marketing, project management, media operations, account management or a related area.
• Experience working with tourism boards, government agencies, destination marketing organizations or external agencies is preferred.
• Experience with China-based procurement, bidding, contracting or administrative processes is highly desirable.
• Strong project-management skills and the ability to manage multiple stakeholders and deadlines.
• Strong attention to detail and ability to manage documentation, approvals and campaign assets accurately.
• Proactive, organized and comfortable working independently in a fast-paced, international environment.
• Good working knowledge of Excel, PowerPoint and project-tracking tools.

Preferred Qualifications:

• Experience in digital advertising, media, travel, hospitality or tourism marketing.
• Familiarity with campaign metrics such as impressions, clicks, engagement, conversions and delivery pacing.
• Experience coordinating localized creative production and content approvals.
• Experience working with cross-functional and regional teams in a matrix organization.