Job Overview

The Residential Porter is responsible for maintaining cleanliness in the common areas at assigned sites. Duties include general upkeep such as pressure washing, window cleaning, trash removal, and routine cleaning tasks. Porter also support event setup and cleanup when necessary and respond to cleanliness concerns as they arise. The position requires reliability, attention to detail, and the ability to work professionally and courteously with property staff, tenants, and visitors.

Key Responsibilities

• Ensures all common areas, including sidewalks, lobbies, restrooms, and public spaces are kept clean and presentable.
• Completes daily cleaning and janitorial tasks as assigned by the Senior Operations Manager, Janitorial.
• Pressure washes areas as assigned by management.
• Reports to assigned location in the approved ParkX Porter uniform.
• Reports to assigned location before the start of the work shift.
• Ensures compliance with all safety regulations and cleaning standards.
• Exhibits a professional and courteous demeanor with all site visitors.
• Acknowledges, greets, and interacts professionally with property staff and guests, using appropriate protocols.
• Assists management teams with special cleaning or maintenance requests as needed.
• Always maintains a neat and orderly janitorial closet and storage areas, free of debris and hazards.
• Completes any required end-of-shift documentation and ensures proper transfer of responsibilities to the next shift.
• Helps with setup and breakdown for events or public gatherings when required.
• Monitors cleaning supply inventory and ensures safe and proper use of cleaning chemicals.
• Notifies management of any situation that may require their attention.
• Follows all cleaning schedules and checklists accurately.
• Understands and is compliant with cleaning procedures and schedules.
• Documents and reports any safety hazards, maintenance issues, or damages.
• Maintains a safe, clean, and neat work environment by following standards and procedures.
• Attends team meetings that impact janitorial operations.
• Completes maintenance or cleaning tasks according to the company's maintenance checklists.
• Fills in for coworkers during their absences.
• Promptly addresses and resolves cleanliness concerns in a first-class manner that is consistent with guidelines established by the ParkX Management Executive Team.
• Maintains equipment through regular maintenance and preventative care.
• Reports equipment damage to management.
• Is available for weekend and after-hours work, particularly during events or peak periods.
• Understands and promotes corporate goals, core values, and departmental responsibilities detailed in the Company org chart and Employee Handbook.
• Understands and complies with ParkX’s policies on calls outs, time off, and timeliness.
• Performs other duties as assigned.

Qualifications

• High School Diploma or Equivalent
• Valid driver's license without major violations
• Flexibility to work after hours and weekends for events
• Outgoing personality with ability to relate to diverse group of people and build/maintain strong relationships
• Strong problem-solving, time management and communication skills
• Must be highly credible and trustworthy, and operate with high degree of integrity
• Must hold oneself and others accountable and strive for a high level of excellence
• Must have a positive, can-do attitude and be able to fuel growth and innovation
• Must be customer-focused and results-oriented
• Must want to continuously learn and develop
• Exceptional oral communication, active listening, and organizational skills
• Ability to establish strong working relationships with others in team setting
• Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment
• Self-directed and able to work independently, with minimal supervision

Physical Demands & Work Environment

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, twist, and/or reach
• Push, pull or lift up to 50 pounds
• Continuous repetitive motions
• Work under variable temperature conditions (or extreme heat or cold), under variable noise levels, outdoors/indoors, around fumes and/or hazards, around dust and/or mite hazards, around chemicals and bio-hazards

Benefits

Compensation: Benefit Package: Medical, Dental, Vision, 401K Match, Life Insurance Career Development - Opportunities for Advancement within our expanding portfolio - Annual Professional Development Funds to fuel your growth Employee Perks (to name a few): - Free Parking and EV charging - Parental Leave Program - Enjoy a Friendly Work Environment that values collaboration *Note benefits vary depending on the function of your role