Specialist, Customer Due Diligence (Kyb) Operations
Okx
Kuala Lumpur
Who We Are
About the Opportunity
What You’ll Be Doing
- Complete comprehensive reviews of incoming customer onboarding cases and ensuring that the application of KYB principles are consistent with the Company’s KYB policy and customer risk assessment.
- Reviewing KYB documents obtained from the customer, utilising our validation tools and reputable sources to verify the AML documentation.
- Requesting appropriate CDD/EDD documentation from customers to ensure that the AML onboarding process is complete in line with our AML policies and procedures.
- Follow up on pending CDD/EDD requests ensuring that communication is issued with the relevant SLA's.
- Investigating possible matches generated by the scanning application that the Company uses to screen customers against sanctions, PEP's and adverse media news and ensuring the appropriate action is taken.
- Provide information to management in respect of AML/CDD issues arising.
- Maintain delivery of a high quality service level to customers and other departments ensuring all queries are dealt with in a professional manner and escalating where appropriate.
- Support the enhancement of our CDD function and maintain procedures.
- Manage specific projects, which may arise from time to time.
What We Look For In You
- Completion of tertiary higher education such as Degree and onwards.
- You have two or more years’ experience in AML and CDD/EDD review or in a KYC work domain.
- You are a team player who can work well within the function to deliver a quality service.
- Excellent written and verbal communication skills, with strong attention to detail.
- Excellent command of spoken and written English is required.
Perks & Benefits
- Competitive remuneration package (Basic Salary + Shift Allowance + KPI Allowance + Yearly Bonus)
- Meal allowance
- Transportation allowance (T&C apply)
- Monthly team building
- Fitness & wellness benefits per annum
- Convenient workplace (5 minutes walk from MRT TRX)
- Insurance coverage for employees & dependants
- Excellent prospects for growth and promotion
- Employee engagement, recognition and appreciation program
- Multinational working environment: Advance your career by interacting with individuals from various backgrounds, cultures, and nations
#LI-Onsite
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