Title: Assistant Manager

Location: Oak Brook, IL

Reports to: Lead Nurse Practitioner

🍑 Peachy is Growing! We're Opening a Brand-New Studio in Oak Brook, IL!

We're excited to bring Peachy to Oak Brook in January 2027 and are looking for an Assistant Studio Manager to join our newest studio and help build a successful team from the ground up! This is an exciting opportunity to join Peachy's leadership team and play an instrumental role in launching a brand-new location. As the Assistant Studio Manager, you'll oversee day-to-day studio operations, lead and develop a team of Front Desk Coordinators (typically 1 full-time and 3–4 part-time employees), and help establish a positive, high-performing studio culture from day one.

The Assistant Studio Manager role is neither traditional retail nor healthcare. It's the intersection of the best parts of both, creating a unique and rewarding leadership opportunity centered around exceptional client experiences, team development, and operational excellence. Our ideal candidate is passionate about the Peachy brand and culture, thrives in a fast-paced and evolving environment, and is excited to take ownership of building a strong team. You'll be someone who leads by example, thinks creatively, solves problems with confidence, and is motivated by the opportunity to make a lasting impact as our Oak Brook studio grows!

Schedule

• This role will work approximately 40 hours per week. Open availability is required, including the expectation to work one weekend day per week, with flexibility to support evening and holiday shifts based on business needs.
• Anticipated Training Start: Week of December 28, 2026, with the possibility of an earlier start
• Initial Training Locations: Peachy's existing Gold Coast and West Loop studios in Chicago
• Oak Brook Soft Opening: January 7 - 9, 2027
• Oak Brook Grand Opening: Monday, January 11, 2027

Training will initially take place at our established Gold Coast and West Loop locations, providing an opportunity to learn directly from experienced Assistant Studio Managers, become familiar with Peachy's operations, and build relationships with our existing Chicago market leadership team. As we approach our Oak Brook opening, you'll gradually transition into the new studio, helping prepare the space, establish operational routines, and support the onboarding and development of your new team.

This is a unique opportunity to be involved from the very beginning, helping shape the studio's culture, client experience, and overall success!

What You’ll Do:

• Ensure all company-wide initiatives, operational procedures, and safety protocols are executed within the studio.
• Partner with the Lead Clinical Provider to foster an inclusive culture with both team members and clients in line with Peachy company values.
• Coach to Execute sales strategies and initiatives to achieve individual and team performance goals while delivering an exceptional client experience.
• Provide consistent, high-quality service and hospitality to clients, answer questions about Peachy treatment options and promote Peachy after care products.
• Accountable for studio metric performance: sets the daily plan, coaches the team against goals, and escalates trends that need district-level support.
• Communicate with remote Customer Service team to maintain client schedule, including new client and rescheduled client appointments.
• Champion and uphold Peachy’s Brand Standards across all aspects of the studio experience, ensuring consistency in service, tone, and visual identity.
• Support the planning, setup, and hosting of in-studio events and activations in collaboration with partner brands, helping to create memorable experiences that reflect Peachy’s value.
• Ensure completion of studio opening and closing responsibilities.
• Maintain studio appearance, replenishing products, maintaining stock room, cleaning common areas.
• Adhere to infection control standards including, but not limited to: hand hygiene, use of PPE, and equipment disinfection/sterilization. Strong commitment to HIPAA privacy practices.

Who You Are:

• Drives Engagement - Creates a positive and motivating work environment; Invites input and shares ownership & visibility; Shows a clear connection between people’s motivations and company’s goals.
• Develops Talent - Develops others through coaching, feedback, and exposure; Aligns employee career development goals with organizational objectives.
• Ensures Accountability - Holds self and others accountable to commitments and outcomes with a sense of urgency; Provides balanced feedback at all times.
• Optimizes Work Processes - 360 perspective of the business; Identifies priorities and gets things done; Focuses efforts on continuous improvement; Able to create synergy and integration with work processes.
• Values Differences - Seeks to understand different perspectives and cultures; Applies others’ diverse experiences, styles, backgrounds, and perspectives to get results.
• Embodies our Core Values of Providing the Positive, Continually Raising the Bar, Earning & Keeping Trust, Being Client Obsessed, and Reveling in the Constraints.
• Drives Results: You are metrics-driven and have a proven track record of motivating and coaching a team to achieve company expectations and goals. Consistently sets high-performance standards; pushes self and others to achieve goals and outcomes.

What You Have:

• 1+ year experience in a leadership/management role in the hospitality, high-end retail or wellness services industry
• This role will work approximately 40 hours per week. Open availability is required, including the expectation to work one weekend day per week, with flexibility to support evening and holiday shifts based on business needs. As we open and ramp up our new Oak Brook studio, scheduling flexibility will be important to support evolving operational needs.
• Minimum of 18 years old and eligible to work in the United States without sponsorship

Physical Requirements:

• Frequently required to kneel, bend, sit and stand for long periods of time
• Ability to lift/transport items weighing up to 30 lbs
• Operate standard office equipment and technology

Pay & Perks:

• Competitive compensation + performance-based bonuses
• Complimentary quarterly wrinkle treatment + retinoid
• Employee discount for Peachy services and products
• 401K program participation + employer match after 90 days of employment
• Medical, Dental, Vision eligibility
• Paid time off and Holiday Pay

The target base pay range for the Assistant Studio Manager role in Oak Brook, IL is $25.00/hour USD. This range may be modified in the future.

This position requires additional responsibilities not listed here and may change throughout employment.

By applying for this job, I agree to receive text (SMS) messages, including via autodialer, related to my application and, if I am hired, related to my employment and Peachy’s business. Standard messaging and data rates may apply. Text "STOP" at any time to cancel. I have read and agree to be bound by Peachy’s Privacy Policy, which can be found here: https://peachystudio.com/pages/privacy-policy

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