Partner Solutions Architect
Elastic
Austin
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
What is The Role
Are you looking to kickstart or grow your career in technical presales and make a meaningful impact on the growth of our partner ecosystem?
As a Partner Solutions Architect, you will help scale Elastic’s technical reach by enabling and supporting a defined set of partners (resellers, systems integrators, MSSPs, and cloud providers). Working under established standards and in collaboration with senior SAs and Partner Managers, you will help build partner confidence so they can effectively position, demonstrate, and deliver Elastic solutions.
This role focuses on three core pillars:
Supporting partner deal enablement and intake
Delivering foundational technical enablement and labs
Assisting in the rollout and demonstration of standard solutions
You will work within an assigned partner territory following defined technical engagement plans. This is a collaborative, sales-aligned position with moderate scope where success is measured on execution accuracy, timely completion of tactical milestones, and enablement delivery. Candidates should plan for up to 30–40% travel in support of partner events, lab days, and training sessions.
What You Will Be Doing
Support Growth With and Through Partners
- Review and help process partner deal registrations alongside Partner Managers, ensuring technical intake requirements and scoping criteria are met.
- Execute partner sales playbooks on qualified opportunities, helping partners understand how Elastic solutions and their own services fit together.
- Support hands-on labs, standard demonstrations, and basic Proofs of Concept (PoCs) in collaboration with account AEs and senior Solutions Architects.
- Keep up to date on core Elastic product features and competitive positioning to help partners articulate "Why Elastic" accurately.
Enable Partner Leverage & Technical Readiness
- Build productive working relationships with partner technical staff, acting as a responsive, front-line technical contact for assigned partners.
- Contribute to and execute tactical milestones within partner Technical Engagement Plans under the direction of senior team members.
- Deliver foundational technical workshops, product overviews, and hands-on lab sessions that guide partner engineers toward accreditation and certification.
- Help partners navigate Elastic enablement tracks, standard demonstration assets, and learning paths.
Assist with Standard Solutions & Assets
- Assist partners with the deployment and setup of standard Elastic demonstration environments, sandbox labs, and testing grounds.
- Deliver approved demos and presentation decks (Google Slides, Zoom, whiteboarding) to partner teams.
- Help gather feedback, partner requirements, and technical questions from the field to share back with internal Elastic teams.
- Contribute to reusable collateral—such as demo walkthroughs, configuration checklists, and FAQ notes—using established templates and best practices.
What You Bring
- Education & Experience: Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience; 0–2 years of experience in technical presales, solutions engineering, consulting, or technical support.
- Core Technical Knowledge: Foundational understanding of at least one core domain: Search/AI concepts, Security Operations (SIEM/Endpoint), or Observability/Cloud infrastructure.
- Cloud & Tools Familiarity: Basic hands-on familiarity with at least one major cloud platform (AWS, Azure, or GCP) and common system environments.
- Communication & Presentation: Solid verbal and written communication skills with the ability to clearly explain technical concepts, ask clarifying questions, and deliver engaging product presentations.
- Execution & Coachability: High attention to detail, strong organizational habits, and an eagerness to take constructive feedback from senior team members and quickly apply it to assignments.
- Teamwork & Professionalism: Ability to build stable internal and external relationships, complete assigned tasks within defined timelines, and exercise sound judgment using standard operating procedures.
- Travel: Willingness and ability to travel up to 40% for partner visits, workshops, and enablement events.
Bonus Points
- Hands-on scripting knowledge (Python, Bash, or JSON) for data ingestion, automation, or demo setup.
- Prior experience delivering technical tutoring, lab assistance, or software training.
- Baseline familiarity with containerization (Docker, Kubernetes) or search technologies.
- Target or progress toward achieving the Elastic Certified Engineer (ECE) certification and a foundational Cloud Service Provider (CSP) certification within your first year.
Compensation for this role is in the form of base salary plus a variable component, that together comprise the On-Target Earnings (OTE). On-Target Earnings (OTE) are based on a 70/30 pay mix (base salary / target variable).
The typical starting OTE range for new hires in this role is listed below. This range represents the lowest to highest OTE we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future.
An employee's position within the OTE range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.
Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being.
Additional Information - We Take Care of Our People
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [email protected]. We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below:Family and Medical Leave Act (FMLA)Poster;Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA)Poster and Know Your Rights (Poster)
Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.
Please see here for our Privacy Statement.
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