About the Role:

As an Associate Forward-Deployed Product Manager on the AI Agents team, you will create, deploy, and optimize AI Agents that transform our customers’ businesses and delight their customers. This customer-facing role blends product thinking, prompt engineering, data-driven insights, and project leadership with Strategic & Fortune 500 companies.

In this role, you’ll collaborate with senior Forward-deployed Product Managers and Forward-deployed Engineers (FDEs) to support the build of AI Agent products.

What You’ll Do:

• Drive AI Agent deployments for customers across the lifecycle — from pre-sales to post-launch optimization
• Define AI roadmaps for the customer’s executive team by blending both quantitative analysis and qualitative insights; leverage automated conversation discovery tools in addition to traditional data analysis
• Iterate prompt & context engineering to achieve customer’s use case and intended business outcomes
• Own designing and running evaluations and A/B tests of AI Agents with Forward-Deployed Engineers (FDEs) using Cresta’s agent builder and beta internal tools
• Improve our playbooks for agent development and customer deployment

Why join as an Associate FDPM at Cresta?

• Differentiated career development:
• Get hands-on AI product experience building Agentic solutions using a cutting-edge tech stack
• Access to an accelerated timeline of customer-facing opportunities as an AI thought partner to executives & leadership
• Rotational opportunities:
• Launching solutions for mid-market to Fortune 500 companies across different verticals, gaining breadth & depth in industry knowledge and domain expertise
• Develop multiple functional strengths as a super-generalist: work on projects that give experience across multiple teams, including go-to-market, engineering, product, customer success, and more
• Investment & mentorship:
• Mentorship from PMs who have been building GenAI solutions since GPT-2, as well as from Microsoft, TikTok, consulting firms, and start-ups
• Launching pad for your learning and career, we take that seriously as a company in scoping opportunities

What We’re Looking For:

You are a pragmatic, results-oriented problem solver who thrives in fast-paced environments and excels at turning ambiguity into execution.

What you’ll bring:

• 2+ years of relevant experience (e.g., Product Management, Consulting, Implementations, Customer / Sales Engineer, Revenue & Sales Analyst, Investment Banking, Founder)
• Hands-on work style – curiosity with a bias for action. You deliver with urgency and care
• Comfortable working with ambiguity and learning quickly in a dynamic startup environment
• Willingness to travel

Bonus Points:

• Previous exposure via clients or projects to the travel & hospitality, healthcare, insurance, and financial industry domains
• Experience in a startup or high-growth SaaS environment
• Experience working closely with AI or LLM-first products
• Technical understanding, systems thinking and exposure to building Agents (not necessarily conversational, personal projects count!)

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Flexible PTO to take the time you need, when you need it
• Paid parental leave for all new parents welcoming a new child
• Retirement savings plan to help you plan for the future
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced
• In-office meal program and commuter benefits provided for onsite employees

Compensation at Cresta

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

OTE Range: $130,000–$170,000 + Offers Equity