The Partnerships Operations Associate keeps Credible's lender and financial platform partnerships running: onboarding, reporting, payments, contracts and compliance. You are the operational backbone for the Partnerships & Business Development team, freeing senior partners to focus on growth.

You will work across Partnerships, Partner Marketing, Finance, Product, BI, Compliance and Legal. This is an entry-level role with a clear path into Strategic Partnerships Analyst or Partner Operations Specialist roles.

Responsibilities

• Deliver new features that grow the personal loan marketplace and support Credible’s long-term vision.
• Prioritize work across the borrower journey, from prequalification to funding, against volume, conversion and revenue goals.
• Improve how offers are matched, ranked and displayed, and reduce friction from prequalification through funding.
• Launch and improve lender integrations and expand offer coverage across Credible.com and our publisher network.
• Find where AI improves the funnel, and prepare the product for loan discovery inside AI assistants and embedded experiences.
• Use analysis, A/B testing and user research to drive improvements and track core funnel KPIs.
• Partner with engineering, design, data, marketing, partnerships, compliance and operations to ship features and hit OKRs.

Education and Experience

• Bachelor's degree, or equivalent experience, in business, finance, or a related field
• 0 to 2 years of experience in operations, account management, finance operations, or a similar coordination role (internships count)
• Exceptional attention to detail, especially with numbers, invoices and contract terms
• Comfort in Google Sheets, including lookups, pivots and basic reconciliation
• Clear written communication with external partners and internal teams
• A system for managing many open items at once, and the habit of following up until they close
• Good judgment on when to solve a problem and when to escalate it
• Discretion with confidential partner, financial and compliance information

Nice to Have

• Experience with Salesforce, LinkSquares or another contract management tool, Asana, Looker, or Slack
• Exposure to fintech, lending, marketing partnerships, affiliate or performance marketing
• Familiarity with vendor risk management (TPRM), security questionnaires, or compliance processes
• Experience with procure-to-pay processes such as POs, invoicing and accruals
• Interest in automating repetitive work with scripts, templates or workflow tools

Credible is open to hiring candidates in the following locations: Arizona, California, Maryland, Massachusetts, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Texas