Help shape the future of fulfillment alongside passionate, talented people who are obsessed with delivering for customers. As a Senior Operations Manager at our SCK6 site in Tracy, CA, you'll be at the helm of a large-scale operation that delivers for millions of Amazon customers every day. This is your opportunity to lead, innovate, and make a measurable impact on one of the world's most customer-obsessed supply chains. Be part of something extraordinary from Day One! What You'll Do - Own the operation – Take full accountability for budgetary performance, people development, and operational excellence across your functional area (Inbound or Outbound). - Lead and develop leaders – Manage, coach, and mentor a team of Operations and Area Managers, setting clear expectations and holding them accountable while building the next generation of Amazon leaders. - Drive continuous improvement – Champion Lean initiatives, process innovations, and quality programs that push your team and the FC to exceed business goals. - Deliver a world-class customer experience – Ensure safety, quality, and performance standards are met or exceeded every single day. - Collaborate cross-functionally – Partner with HR, Finance, Facilities, Safety, IT, and peer leaders to secure resources, share best practices, and drive site-wide success. - Cultivate ideas – Source and nurture innovative ideas from your team, translating them into actionable improvement plans that raise the bar across the network. - Share best practices – Take proactive steps to ensure best practices are shared across all departments, shifts, and the broader network. Additional Job Elements to this Hands-On Leadership Role - Lift and move totes up to 49 pounds each - Regular bending, lifting, stretching and reaching both below the waist and above the head - Walking in the FC and around area with great frequency; facilities are over a quarter mile in length - Continual standing and/or walking an average of 5 miles daily - Ability to work in construction/distribution environments that may be noisy, unlit, unheated, not air-conditioned - Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) Fun Facts About This Location - Massive facility – SCK6 is an 824,000 square-foot, 5-story building with four levels of robotics-occupied sorting floors above the ground floor - It's an Amazon Robotics Sortable Fulfillment Center – one of the most advanced facility types in Amazon's network, specializing in handling sortable products (items under 18" in length) - Growing city – Tracy is the second-most populous city in San Joaquin County and it's part of the greater San Francisco Bay Area Combined Statistical Area - Prime logistics location – Tracy is close to major highways, the Port of Oakland, and a nearby airport, making it an ideal hub for e-commerce and distribution - Amazon hub – Tracy is one of few cities in the world to have multiple Amazon facilities within city limits - Year-Round Great Weather – Tracy enjoys mild winters and hot, dry summers, making it ideal for outdoor activities like hiking and biking year-round - Affordable Living – Tracy offers significantly more affordable housing compared to coastal California, making it an attractive option for families and professionals who want Bay Area proximity without the premium price tag - Close to Weekend Getaways – Residents enjoy quick access to Lake Tahoe, Yosemite National Park, Napa Valley wine country, and the California coast