JOB SUMMARY

As Cresco Labs accelerates the growth of our Sunnyside* retail business, the company is seeking a Manager, Asset Protection, reporting to the Director, Risk Management, who will be responsible for leading the strategy and execution of asset protection and cash accountability across our national retail business. This role will support the development and tactical operation of asset protection programs including security, loss prevention, cash accountability and cash transportation vendor oversight, development of exception reporting, emergency planning and response and more. The Manager will need to establish and maintain impactful relationships with internal and external partners including retail leadership, compliance and regulatory, human resources, vendors, and law enforcement agencies. This role requires a candidate with significant security and business continuity program management, a strong crisis response background, loss prevention investigation and cash audit experience as well as someone with the ability to remain agile in a rapid pace environment.

CORE JOB DUTIES

• Lead the investigation, reporting and incident management programs for all retail locations

• Audit and own cash accountability across all retail locations, including cash handling, deposit, reconciliation and safe controls, and drive resolution of variances and discrepancies.

• Own investigations of cash discrepancies, theft and related policy violations, from intake through documentation, corrective action and reporting to stakeholders.

• Responsible for the day-to-day operations of physical security, associate safety and asset protection for our retail locations.

• Manage and develop the asset protection tasks for audits, investigations and reporting on possible violations of policy as well as safety issues, communicating areas of risk to proper internal and external stakeholders.

• Ensures that proper policies and procedures are followed, identify gaps in process adherence and implement corrective measures.

• Drive the development of security and safety training that is to be provided to retail teams nationwide.

• Manage the retail Business Continuity BC strategy and execution including simulations, process development, documentation and employee and stakeholder communications.

• Analyzes data and identifies trends across all relevant KPIs including loss prevention and shrinkage, security metrics, business continuity metrics, risk assessments and operationalize the data into actionable business strategies that will reduce the risk to retail locations.

• Main point of contact for all external security and cash transportation vendor relationships, including contract and service-level management of cash-in-transit providers, as well as tracking spend amounts, inspecting and approving invoices, coordinating coverage concerns and ensuring services rendered are within the agreed scope of work.

REQUIRED EXPERIENCE, EDUCATION AND SKILLS

• Bachelor’s Degree

• 5-7 years of relevant work experience, with at least 4 years of experience in corporate security, loss prevention or asset protection preferably in a multi-unit retail business.

• Experience in a high growth and complex industry or company and must have the ability to adapt to face-paced, highly dynamic business environments.

• Highly motivated, self-directive, innovative and able to work independently or among teams with resourcefulness.

• Acts with a clear sense of integrity, ownership and accountability, ensuring stakeholders are clear on the role asset protection will play in support of their goals.

• Strong business acumen including data analytics, attention to detail, excellent communication and interpersonal skills as well as end-to-end project management.

• Experience with various loss prevention analytics reporting systems; ideally from inception to daily use.

• Certification(s) in interviewing techniques preferred.

• CPP, PSI or LCP Certification preferred

• Passion for all things retail. You bring excitement that rallies others around our vision.

• You are a builder; you are comfortable building process and procedure from the ground up, being scrappy with resources and not afraid to roll up your sleeves and make it happen.

• Available to work all hours of operation inclusive of nights, weekends, and holidays

• Up to 25% travel