Product Manager / Director, Institutional Product
Okx
Hong Kong
Who We Are
About The Opportunity
What You’ll Be Doing
- Clearly define product direction and roadmaps for Custody OES, drive its evolution and turn client and partner requirements into shipped features. Grow the client and partner base. Optimize operations through self-service portals and process automation.
- Own the fee schedule and incentive programs (MM/MT, VIP tiers, rebates), balancing market dynamics, competitor moves, and institutional needs against company strategy, revenue, and competitive position. Build and continuously evolve AI agents for competitor intel, liquidity analysis, fee and rebate simulation, and program operations.
- Own the commercial logic of your product lines. Build ROI-grounded business cases for product and partnership investments; quantify revenue and AUM impact to drive prioritisation;
- Articulate strategy, progress, and trade-offs to internal leadership and external institutional clients.
- Partner cross-functionally with engineering, design, compliance, and legal to ship complex changes. Navigate multi-jurisdictional regulatory constraints (HK, SG, EU, US) and balance trade-offs between speed, scalability, and compliance.
What We Look For In You
- PM experience at a crypto exchange on Custody OES, or at a custody, or background from traditional finance on Collateral / Tri-party / CCP solutions. Deep market knowledge and an end-to-end grasp of how counterparties, custody, execution, and settlement connect.
- Solid understanding of liquidity dynamics and how institutional crypto markets actually work. Prior hands-on experience managing fee schedules or designing incentive programs (MM/MT, VIP tiers, rebates) is a strong plus.
- Proven experience of leading strategic business reviews, facilitating on-site requirement discovery, and converting client feedback into prioritized product initiatives. Strong track record of partnering with Sales, BD, and Relationship Management teams in a B2B institutional setting.
- Proven ability to bring structure and clarity to complex problems, align senior stakeholders across functions, and drive decisions and execution. Able to communicate complex strategies and trade-offs with clarity and influence, producing high-quality strategy documents, product plans, roadmaps, and executive-level presentations. Demonstrated effectiveness leading and influencing globally distributed teams across time zones and diverse cultural contexts.
- Hands-on experience leveraging AI tools for market research and product operations. Building automated workflows, using AI for data analysis, or prototyping AI-powered features.
- Candidates with more experience will be considered as Product Director (P7-1). Experience building a zero-to-one product is a strong plus.
Perks & Benefits
- Competitive total compensation package
- L&D programs and education subsidy for employees' growth and development
- Various team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
- More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
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