About The Team

The Customer Success organization is composed of three teams: pre-sales, customer success, and support. The Pre-Sales Consultant will join a team of trusted partners to our Account Executives, working closely with prospective clients through new business sales cycles to demonstrate the value of our platform and help drive new revenue. They are problem-solvers, storytellers, and product experts who thrive on helping customers make better and faster decisions.

Pre-Sales Consultants combine deep product knowledge, commercial acumen, industry experience, and strong client intuition to run high-impact evaluations. This role is specific to the Corporate vertical, engaging with decision-makers and users to uncover use cases, run tailored demos and evaluations, whilst guiding prospects to successful outcomes. Due to its extensive client exposure, this role is uniquely positioned to partner with cross-functional teams across Product, Content, Sales, Customer Success, Marketing, and Customer Education to inform go-to-market strategy and decisions.

About The Role & What You’ll Do:

As a Pre-Sales Consultant focused on supporting Corporate professionals with their platform workflows, you will work as part of the sales cycle to bridge the capabilities of our technology with the domain-specific needs and workflows of our clients. You will not only drive value to our clients but also champion their perspective and play a critical role in defining future use cases in AlphaSense for key personas, including:

• Personas: Strategy, Competitive Intelligence, Corporate Development, Investor Relations
• Industries: Technology, Media & Telecommunications (TMT); Healthcare & Life Sciences; Energy & Industrials (E&I); Consumer Packaged Goods (CPG); Consulting; Professional Services

What You Will Do:

• Partner with GTM Teams to Drive Commercial Outcomes: Collaborate closely with Account Executives to take ownership of and run seamless product evaluations in order to drive new business revenue growth.
• Build and Curate Corporate Use Cases: Conduct targeted discovery into clients' unique research workflows and pain points in order to help them effectively leverage AlphaSense for their bespoke use cases. Continue to seek out and develop new and emerging use cases with clients as AlphaSense’s capabilities evolve.
• Forge and Maintain Strong Client Relationships: Engage directly with corporate professionals of all levels/seniority to understand their most pressing challenges. Build strong rapport with prospects and establish yourself as a credible domain and product expert who is capable of partnering with them and driving value from evaluation inception through to close.
• Contribute to Product Development: Translate client feedback and proactively share product & content improvements/enhancement requests internally.

Who You Are:

You have a proven track record of working with corporate professionals to solve complex problems and are passionate about the application of AI to the industry. You are a systems thinker with an ambition to continuously improve processes and a desire to contribute to a fast-growing, entrepreneurial team culture.

What You Bring:

• Corporate Expertise: 2+ years’ experience in a corporate role, or directly supporting corporate clients in a fintech/SaaS organization, with exposure to workflows in at least one of: Strategy, Competitive Intelligence, Corporate Development, or Investor Relations.
• Curiosity About Generative AI: A demonstrated interest in the transformative potential of AI for the corporate sector, flexible problem-solving skills, and knowledge of the competitive landscape for GenAI in corporate workflows.
• Executive Presence & Strong Presentation Skills: A proven capacity to engage stakeholders at all levels, earn their trust, and explain technical solutions to business-oriented audiences. Comfort with conducting evaluations of varying lengths/forms e.g., on-site workshops, whiteboard sessions, multi-call demos etc.
• High-Impact, Ownership Mindset: An exceptional ability to thrive on autonomy, tackle client questions and challenges with enthusiasm, and drive workflow transformation at some of the world's biggest companies.
• Consultative Approach: A highly articulate, consultative, and confident client-facing professional with the ability to distill and explain complex issues in simple terms.
• Team Player: Superior ability to build and maintain strong internal relationships, combined with a positive and proactive personality.
• Collaboration & Influence: Ability to work cross-functionally and effectively distill client feedback to GTM, Product, and Content teams, in order to continually help influence and improve our capabilities/product offerings.

Candidate Requirements:

• Minimum 2 years of work experience in a high growth fintech/SaaS firm in one of sales, client success, product, or a related client-facing or research role within the Corporates industry.
• High aptitude and willingness to learn.
• Outstanding oral, written, and presentation skills.
• Effective attention to detail, time management, and task prioritization, even when under pressure.
• Ability and interest to work autonomously and contribute to a dynamic and entrepreneurial team culture.

What We Offer

• Competitive compensation and performance incentives.
• Comprehensive health coverage
• The chance to join a collaborative, high-energy team making a measurable impact for some of the world’s most influential companies.