AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Within Infrastructure Services and Data Center Engineering, the Electrical Products and Services team is developing resilient electrical distribution products and systems. Our designs are fundamentally changing the data center, providing operational and financial benefits that are critical to the success of the AWS business and its millions of customers. Our engineers solve challenging technology problems and take big bets on new concepts, enabling AWS services to continue to revolutionize the industry. We're seeking a Product Lifecycle Engineer with hands on design, manufacturing, and installation experience of electrical and/or mechanical products. If you have experience leading product design, have an understanding of electronics, and know how products should be manufactured to ensure quality you may be a good fit. You should be capable of understanding detailed electrical equipment specifications and evaluating the merit and risks of design changes. As a Global AWS Product Lifecycle Engineer, you will provide electrical infrastructure support to AWS data centers. You will collaborate with the product development team to gain deep understanding of all facets of each product as they are being developed and tested, and then have engineering ownership of the product through its operational life. You will be a global ‘go-to’ engineering resource for electrical AWS products deployed in data centers. Amazon has a global presence. Intermittent travel will be necessary and should be expected to be around 30%. While most travel will be domestic, some international travel may be necessary. Key job responsibilities • Review, update, and approve equipment submittals • Work with global equipment suppliers and manufacturers • Build trust and relationships with different stakeholders (e.g. reliability, operations, design, compliance) • Work on concurrent projects, in multiple geographic zones • Understand and explain complex systems in clear and concise language • Provide support to Field Engineering for root cause analysis, with collaboration with quality team for component-level investigations, maintenance and troubleshooting support, and operating procedure review for both mechanical and electrical issues. • Listen to the voice of the customer to understand if there are improvements that can be made to increase product reliability or availability. • Work with global supplier and manufacturers to design product improvements, and to oversee root cause analysis. • Contribute to our global body of knowledge and drive a cycle of continuous improvement at a global scale About the team *Why AWS* Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. *Diverse Experiences* Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. *Work/Life Balance* We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. *Inclusive Team Culture* Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. *Mentorship and Career Growth* We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.