We are actively seeking a skilled Systems Administrator to join our IT support team. Your responsibilities will include maintaining and managing our software, hardware, and networks across all our sites with a special emphasis on Data Loss Prevention (DLP) related tasks. This position requires providing outstanding customer service and will be the last point of issue escalation internally for identifying and resolving system issues.

How you will contribute to revolutionizing electric aviation:

• Provide system administration of our cloud and on-premise environments
• Support all aspects of Microsoft 365 including Entra ID, Azure, and Microsoft Domain Services
• Support Windows configuration and security via Microsoft Intune
• Support iOS configuration and security via a Mobile Device Management (MDM) platform
• Have a working knowledge of tasks such as DNS, certificates, and encryption
• Be responsible for the daily administration, configuration, and monitoring of DLP tools across endpoints, networks, email, and cloud environments
• Act as the organization’s DLP expert, providing guidance to multiple stakeholders on best practices surrounding DLP
• Collaborate closely with both information security and other partners to create, tune, and enforce data protection policies which protect intellectual property and safeguard assets
• Organization of upgrades and maintenance for networks and systems with minimal downtime
• Configuration, monitoring and maintenance of backup and replication routines, including documentation and testing
• Organization, configuration and implementation of regular disaster recovery drills, with regular review of the procedure and documentation
• Monitoring of systems and networking infrastructure using platforms such as PagerDuty
• Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems
• Provide Tier 2 technical support for all offices and employees
• Creation and maintenance of IT-related documentation and training material
• Closely collaborate with the Information Security team to remediate vulnerabilities and harden the environment

Minimum Qualifications:

• 5 years or more managing information systems and networks
• Expert level of understanding managing Microsoft 365 cloud offerings
• Experience using Powershell, Python, and other languages to script common tasks
• Advanced to expert level experience in implementing DLP policies and tactics independently

Above and Beyond Qualifications:

• Expert-level understanding of Conditional Access and other Microsoft Cloud-native security tools
• Experience managing on-prem backup solutions
• Experience with Fortinet firewalls and networking products
• Exposure to Splunk or other SIEM platforms
• Ability to administrate/implement Azure cloud services

Physical Demands and Work Environment:

• Ability to list 50 pounds
• Off-hours work is required to perform off-hours system maintenance
• Up to 10% travel may be required