Why Join Exadel

We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.

From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving.

About the Client

A major Brazilian financial institution specializing in investment banking, wealth management, and corporate lending. The customer develops secure digital banking platforms and financial solutions to serve a diverse global client base.

What You’ll Do

• Plan, coordinate, and execute technical support activities for database users and infrastructure
• Provide database support remotely and on-site as required
• Register, analyze, diagnose, prioritize, and resolve database-related requests
• Provide users with clear technical guidance and issue-resolution updates
• Troubleshoot database incidents and escalate complex or high-impact issues appropriately
• Support database implementations, migrations, and technology-transfer activities
• Perform preventive and corrective maintenance to ensure database reliability
• Monitor database performance, capacity, availability, and overall health
• Identify potential issues and take corrective action before they affect system availability
• Administer and configure database management systems according to established security standards
• Support backup, storage, recovery, and business-continuity processes
• Follow defined service-level agreements for response times, escalation, and downtime notifications
• Maintain accurate technical documentation, procedures, and operational records
• Collaborate with infrastructure, application, security, and support teams
• Contribute to the long-term stability and sustainability of the database environment

What You Bring

• Experience administering databases across production, testing, and development environments
• Hands-on knowledge of SQL Server and Oracle
• Experience administering and configuring backup and storage solutions
• Understanding of database security requirements and access controls
• Knowledge of backup and recovery strategies
• Experience monitoring database performance, capacity, and availability
• Ability to troubleshoot database incidents and support technical migrations
• Ability to prioritize and reclassify database support tasks based on urgency and business impact
• Strong analytical, critical-thinking, and problem-solving skills
• Clear communication and effective collaboration skills
• Proactive approach and strong sense of ownership
• Bachelor’s degree in Information Technology or a related field

Nice to have

• Experience with MySQL, PostgreSQL, or MongoDB
• Experience working in cloud environments, preferably AWS
• Knowledge of Shell, PowerShell, or Unix scripting
• SQL Server or Oracle certifications
• English or Spanish language proficiency
• Experience using AI-powered tools to support technical work, troubleshooting, or productivity

English level

Upper-Intermediate

• Work Type: Hybrid, with on-site attendance twice per week
• Location: Sao Paulo, Brazil
• Work Schedule: 10:00 a.m. to 10:00 p.m.
• Shift Rotation: 12x36 — 12 hours worked followed by 36 hours off

Legal & Hiring Information

• Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
• Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
• Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
• Compensation details are shared with candidates at the early stage of the recruitment process.
• The offer is not binding until a signed contract is in place.

Your Benefits at Exadel

Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.

• International projects
• In-office, hybrid, or remote flexibility
• Medical healthcare
• Recognition program
• Ongoing learning & reimbursement
• Well-being program
• Team events & local benefits
• Sports compensation
• Referral bonuses
• Top-tier equipment provision

Exadel Culture

We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.