Amazon's Reliability, Maintenance & Engineering (RME) team ensures that our global fulfillment and operations networks run safely, efficiently, and at peak performance. A Program Manager in Central RME will drive initiatives that optimize operational capacity, enhance network performance, and deliver measurable improvements. This role focuses on program execution, addressing operational barriers, implementing standard work practices, and collaborating with RME, non-RME stakeholders, and Operations teams. Key job responsibilities - Drive cross-functional programs, projects, and initiatives impacting operations; develop solutions collaboratively with RME, non-RME, and Ops stakeholders. - Partner with RME, non-RME, and Ops stakeholders to conduct root cause analysis, eliminate operational barriers, and deliver continuous improvement initiatives across the network. - Maintain and update capacity models including data inputs, methodology documentation, and output validation to support capacity utilization goals. - Use analytics for data-driven decision-making; monitor performance and escalate issues requiring corrective actions. - Create and maintain program artifacts including business requirement documents, initiative plans, and status reports. - Implement standard work practices that improve key business metrics and translate lessons into standards across assigned sites or programs. - Communicate program status, risks, and outcomes to stakeholders and management; inform decision-making through clear narratives and data-backed recommendations. - Remove operational barriers through hands-on problem-solving to deliver immediate results. - As a Program Manager, contribute to a culture of operational excellence, innovation, and continuous improvement. - Leverage hands-on experience in operational environments, fulfillment networks, or material handling equipment (MHE) to inform program management decisions across the RME organization. A day in the life Amazon Benefits: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan