OUR TEAM

Puritans come from various backgrounds and we thrive off of challenging the norm. This cross pollination of backgrounds led to numerous ground breaking ideas and has helped us build one of the most reliable and easy to use storage systems in the industry. We strive to hire the best and brightest people, who excel in a cutting edge, fast paced, collaborative and transparent environment. We are seeking enthusiastic individuals to solve real world problems while having fun along the way.

THE ROLE

Everpure is seeking an Inside Partner Account Manager to join our Partner Sales team in Singapore. In this role, you will work with partners to develop business and support the adoption of Everpure solutions across prospects and existing customers. You will understand partner and customer priorities, identify opportunities, and help connect business needs with the right solutions.

You will collaborate closely with account teams, sales engineers, partner sales and enablement, marketing, and leadership to strengthen partner engagement and grow business across Everpure’s portfolio in Singapore.

The successful iPAM will work closely with Partner Account Manager (PAM) to ensure smooth transactions with Distribution & Resale Partners in Singapore. The iPAM will also collaborate with the Sales and Operations members to solve sales & operational inquiries from Partners.

As an iPAM, you will be responsible for

Ensuring operational excellence:

• Navigate partners with knowledge of partner program details, partner portal and other partner tools
• Handle deal registration approvals, rejections, extensions, reassignments and issues
• Field and redirect inbound queries from partners
• Assist PAMs in onboarding new resellers and distributors

Managing & improving partner related processes:

• Assessing operational processes and identifying opportunities to streamline
• Documenting new processes as they are introduced for partners

WHAT YOU BRING TO THE TEAM...

• Comprehension Skills. Ability to learn internal/external tools, partner programs and processes is the baseline for quickly solving partner inquiries.
• Operational Acumen. You will be multi-tasked. A strong ability to maneuver through solving different types/levels of issues is a key to expedite closure.
• Collaboration skills. Owning the conversation with multiple stakeholders internally and externally, as it requires a team to solve partner inquiries.
• Problem Solving. Processes are never perfect. A demonstrated ability to improve internal/external processes will help ensuring mid-long term success of partner engagements

WHAT YOU MAY GAIN THROUGH THIS ROLE...

Besides pay & benefits, this role offers opportunities to

• Understand channel sales basics at a global IT organization
• Improve problem solving, business acumen and operational excellence skills
• Successfully collaborate in a diverse, global work environment

With a great track record at this role, the candidate may be fit for in the future

• PAM role in Singapore to gain additional partner management expertise
• Sales/Channel Operations specialist role to deliver larger impacts by leveraging operational & process expertise

#LI-ONSITE