Staff Product Designer, Dashpass — Affordability & New Benefits
Doordash Usa
Hq
About the role
We're looking for a Staff Product Designer to shape how DashPass delivers more value through affordability and new benefits. You'll join the Affordability pod within New Benefits, turning emerging customer needs into experiences that make everyday purchases more accessible and membership more valuable.
This is a hands-on role with room to define the problem, set direction, and build. You'll work directly with product, engineering, research, analytics, and business partners to identify opportunities, test new concepts, and bring them to market. You'll connect a longer-term vision to the next experiment, staying close to the interaction, visual, and implementation details that make an experience feel simple and considered.
We're building a team of designers who combine deep craft with the ability to bring ideas to life. You'll use AI throughout your workflow to explore possibilities, build working prototypes, and shorten the path from an idea to a shipped experience. Your judgment will shape both what we build and how the team builds it.
You're excited about this opportunity because you will…
- Set direction in an emerging space. Turn customer insights, business goals, and incomplete inputs into a clear point of view, product briefs, and a sequence of experiments and launches.
- Influence what gets built. Build alignment with product and engineering leaders, shape priorities across the pod and adjacent teams, and resolve tradeoffs between customer value, feasibility, and business impact.
- Own the work from concept through launch. Move between problem framing, exploration, prototyping, and implementation, taking initiative to close gaps and keep the work moving.
- Deliver a high bar for craft. Create intuitive flows, precise visual design, and thoughtful interactions that make benefits and savings easy to understand and use, with accessibility and consistency built in.
- Build with AI. Use AI-assisted design and coding to make realistic prototypes, test ideas with customers, and contribute product improvements alongside engineers. Create reusable tools and workflows that help teammates move faster while preserving quality.
- Ship, learn, and improve. Partner with research and analytics to define success, evaluate experiments, and improve experiences based on customer understanding, benefit adoption, and membership engagement.
- Multiply the team's impact. Coach designers on craft and product thinking, share effective AI workflows, and strengthen shared patterns and hiring practices that raise the team's quality bar.
We're excited about you because…
- Your body of shipped work demonstrates refined visual and interaction design, thoughtful systems thinking, and attention to the details of the final product.
- You've taken ambiguous opportunities from problem definition to launch, shaping what a team built and demonstrating what changed for customers and the business.
- You establish priorities and make progress with limited direction, identifying missing inputs, bringing the right partners together, and making decisions as new evidence emerges.
- You've influenced roadmaps and earned alignment across product, engineering, and business partners through clear reasoning, customer evidence, and tangible prototypes.
- AI is already part of how you work. You can show working prototypes, product changes, or reusable tools you've built with AI, explain your own contribution, and evaluate the quality of the output.
- You work directly with engineers on implementation, understand technical constraints, and use code to explore and refine an experience.
- You know when to explore broadly and when to narrow scope, balancing speed, craft, and customer value. You strengthen the work around you through critique, coaching, and shared practices.
- Experience with consumer subscriptions, marketplaces, pricing, savings, or benefits is a plus.
Compensation
The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
The national base pay ranges for this position within the United States, including Illinois and Colorado.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Notice Regarding Use of AI and Automated Tools: To streamline our hiring process, DoorDash utilizes an automated recruitment tool called Metaview.
How it works: Metaview assists our recruiting team by evaluating job related qualifications and characteristics in connection with hiring. The tool is designed and used to support - rather than replace - human decision-making; trained personnel make final decisions with meaningful human review and oversight, and DoorDash does not use Metaview or other AI-enabled tool in a manner that has the effect of subjecting applicants or employees to discrimination based on any protected characteristic or proxy or for engaging in any protected activity under applicable law.
Data Retention, Privacy & Bias Audit: Data collected during this process is retained in accordance with our Candidate Privacy Policy https://help.doordash.com/en-us/legal/article/ax-privacy-notice and applicable state laws. In compliance with New York City Local Law 144, the independent bias audit summary for Metaview is publicly available for review at https://trust.warden-ai.com/metaview/application-review.
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