In This Role

• Monitor ocean vessel arrivals, container availability, and rail schedules daily
• Track ocean freight booking releases and confirmations, and maintain key milestones in the transportation management system
• Maintain accurate transit times in the ERP to ensure receiving and planning teams have reliable arrival dates
• Assign container pickups to approved drayage partners
• Coordinate and schedule delivery appointments with warehouse receiving teams based on inbound capacity
• Serve as the primary point of contact for warehouse receiving teams, aligning inbound flow with dock capacity and resolving delivery questions
• Monitor port last free days and coordinate timely container pickup to minimize demurrage, per diem, and detention charges
• Report detention and demurrage charges and exposure, tracking causes and trends to support cost prevention
• Resolve logistics bottlenecks, including customs holds, gate congestion, and chassis shortages
• Prepare and distribute a daily inbound shipment summary highlighting arrivals, exceptions, and priorities
• Other duties as assigned, in accordance with training and qualifications
• Uphold the Core Values and be a valuable member of the Four Hands Team
  • Be open and honest
  • Reach for excellence
  • Act with responsibility
  • Value the whole person
  • Enjoy the journey

The Ideal Person

• Associate or Bachelor’s degree in Supply Chain, Logistics, or a related field
• 1–3 years of experience in ocean import logistics, drayage coordination, or port operations
• Proficiency in Microsoft Excel and transportation management systems
• Strong understanding of port terminal operations, steamship lines, rail ramps, and chassis pools
• Excellent multitasking, communication, and problem-solving skills, with the ability to stay organized and make quick decisions in a fast-paced environment