As the Director, Solutions Engineering, East for Grafana Labs, you will be responsible for all aspects of building and managing a team of high-performing Solution Engineers. You will be asked to be a cultural flag carrier for the organization and embody what strong partnership and collaboration looks like across AE and SE roles. You will help grow the East SE organization to 20+ SE’s and ensure we are prepared to scale the SE org across multiple products, industries, segments, and GTM motions.

Paired with 3 Sales RVPs, 9 Sales RSDs, 47 AEs, 4 SEMs, 25 SEs, you will help evolve repeatable processes, playbooks, job architectures, enablement, and other programs needed to achieve this scale and increase win rates. You will be expected to be a thought leader, internally and externally, and ensure that feedback from the field makes its way into the product and GTM strategy. Our ideal candidate is someone who is passionate about getting personally involved and helping to drive opportunities alongside the VP of Sales counterparts

Key Responsibilities:

• Culture carrier who values the team over the individual and values; getting to the right answer is more important than being right
• Help to drive and advise on key opportunities alongside the VP of Sales
• Defaults to teamwork and collaboration; strong cross-functional relationship builder
• Sensitivity and appreciation for open source and the bottom up motion
• Willing, excited, and able to engage with customers strategically
• Flexible, but not afraid of a healthy debate -- brings a strong point of view, but open to considering alternatives

Requirements

• Ideally Located on the East Coast of the US
• At least 2 years of experience in 2nd line SE leadership
• Experience scaling teams to over 30+ employees
• Proven success working in a fast-paced, high growth startup environment
• Experience working in open source, developer-centric GTM motions, or observability
• Extensive experience with complex, enterprise sales

In the US, the OTE compensation range for this role is $280,000 - $357,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.