General Summary:

The Sr. Manager of Software Engineering is responsible for leading a global team of entry level to experienced professionals focused on developing high-quality, innovative, fully performing software in compliance with coding standards. This role supports the management and coordination of resources and processes to deliver successful software releases, while defining the strategy and driving initiatives that deliver on organization’s vision and goals.

Essential Duties & Responsibilities:

• Sets goals and objectives for team members for achievement of operational results
• Manages experienced professionals who exercise latitude and independence in assignments
• Influences others outside of their own job regarding policies, practices, and procedures
• Contributes to policy and strategy implementation for short-term results
• Leads and prioritizes the daily activities of the team
• Manages, mentors, and coaches to develop a collaborative and dynamic team
• Coordinates cross-functional communication to align on initiatives and strategies to drive efficiency
• Writes product requirement documents, implements and tracks development timelines, and negotiates feature sets
• Maintains a deep understanding of programming and coding fundamentals, architecture, and design in multiple languages
• Builds positive and collaborative relationships within the team and organization
• Oversees multiple large, complex, and dissimilar deliverables and trains others on deliverables as needed

Knowledge, Skills, and/or Abilities Required:

• Exceptional leadership and customer service skills
• Strong hands-on experience in Microservices architecture.
• Expertise in cloud technologies, with AWS preferred
• Working knowledge of databases (any type).
• Willingness to work in a team environment
• Strong organizational skills to give the team direction
• Professional presence suitable for interaction in meetings, in-person, or via email
• Excellent presentation and communication skills
• Strong creativity and latitude skills
• Advanced knowledge of programming languages and software basics
• Strong knowledge of relevant software development tools including version control, build processes, debuggers, and test frameworks
• Organized, detail-oriented, self-motivated, and willing to develop professionally
• Strong ability to lead and manage multiple priorities and/or projects simultaneously with sufficient efficiency and quality
• Strong ability to understand complex algorithms
• Advanced understanding of how a Managed Service Provider (MSP) operates from a business standpoint

Educational/Vocational/Previous Experience Recommendations:

• Bachelor’s degree in related field or equivalent business experience • 10-15 years of relevant experience • 3+ years of leadership experience