Position Summary:

The position serves as the technical bridge between Redwood's BESS product design team and the deployment, construction, and service teams who install and maintain its products in the field. Embedded with product design, the role translates field experience into design requirements and helps drive the team's technical roadmap toward products that are cheaper and easier to deploy and service. The position independently defines and executes validation of installability and serviceability, and develops the procedures, tools, and equipment that EPC and service partners use in the field. This is a fully on-site role at 100 Hooper in San Francisco, with approximately 25% travel to project sites and partners. Success requires deep system-level technical understanding combined with practical knowledge of how installers and service technicians actually work.

Essential Duties and Responsibilities

• Represent deployment, construction, and service needs within the product design team, translating field feedback into clear design requirements
• Guide the BESS technical roadmap by identifying and prioritizing design changes that reduce installed cost, install time, and service burden
• Drive new product and design improvements in partnership with mechanical, electrical, and firmware engineers
• Develop and execute test plans with test engineering to validate the installability and serviceability of products
• Develop installation and service procedures, tooling, and equipment in partnership with EPC and service teams
• Support field deployments and service events on-site to diagnose issues, gather data, and close the loop on design gaps
• Advise cross-functional stakeholders on system-level technical tradeoffs affecting deployment and serviceability

Skills, Knowledge, and Abilities

• Bachelor's degree in Mechanical or Electrical Engineering preferred, or equivalent experience
• 8+ years of experience in industrial battery storage or solar installation, design, or deployment
• Deep system-level understanding of BESS or PV systems, including DC and AC electrical architecture and applicable codes (e.g. NEC)
• Experience as a licensed or journeyman electrician is a plus
• Mechanical design experience (e.g. CAD) is a plus
• Demonstrated ability to work independently, set priorities, and influence cross-functional teams without direct authority
• Ability to travel up to 25% of the time, including to active construction sites