Accounts Receivable Specialist

Misumi USA | Full-Time

PLEASE NOTE: The person in this role will work from our office in Schaumburg, IL.

MISUMI Americas is a division of MISUMI Group, a leading provider of standard, configurable, and custom manufacturing solutions. We pair a massive catalog of components with a world-class digital manufacturing platform, helping engineers and procurement teams move faster across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago area, we're a trusted partner to some of the most innovative companies in the Americas.

Why This Role Matters

As our Accounts Receivable Specialist, you'll own a portfolio of B2B and B2C accounts — some straightforward, some genuinely complicated. You'll be the person who catches credit risk early, negotiates repayment plans that actually work, and keeps disputes from turning into write-offs. This isn't a back-office, process-the-paperwork role: you'll work directly with sales, customer service, and finance to solve problems that affect the company's bottom line.

What You'll Do

• Make collection calls and follow up on past-due accounts with customers directly.
• Own day-to-day credit evaluation for your portfolio, with support from your manager.
• Assess credit exposure for new and existing customers using D&B reports and other data, and apply that analysis to sound open-credit-term decisions.
• Investigate and resolve disputed accounts receivable in partnership with sales and customer service.
• Keep customer account information current and accurate in the system.
• Process credit card payments through our accounting systems.
• Manage dunning and escalate serious delinquency issues appropriately.
• Troubleshoot outstanding account issues and drive them to resolution.
• Review and approve or hold orders using sound judgment on customer risk.
• Apply Lock Box payments and reconcile customer accounts.
• Process customer refunds and maintain accurate filing records.
• Contribute ideas for process improvement — we want people who make the job better, not just do the job.
• Provide team coverage for time-off requests, and partner across business units, sales, customer service, and finance on credit and customer service matters.

What You Bring

• 3 - 5 years of experience in Accounts Receivable, Order-to-Cash (O2C), and Credit & Collections — B2B experience strongly preferred.
• A track record managing complex, varied customer portfolios independently.
• Strong negotiation and communication skills — you can hold a firm line on collections while keeping the customer relationship intact.
• A customer-focused mindset paired with real attention to detail.
• Comfort influencing stakeholders outside your own department.
• Bachelor's degree in Finance, Accounting, Business Administration, or a related field preferred.
• Experience with SAP or NetSuite preferred.

Bonus Points

• Analytical chops in Tableau, Power BI, Sigma, or SQL.
• Experience driving workflow automation or process enhancement.
• Hands-on use of AI tools in a finance or collections workflow.

A Few Practical Notes

This role is based in Schaumburg, IL. It involves routine sitting, walking, and computer work, and occasional international travel (about 1% annually) for team meetings, offsites, trade shows, or conferences.

Salary Range:$50,000 - $63,200 base salary per year, depending on experience.

Benefits include, but are not limited to:

• Comprehensive medical and dental coverage
• 401(k) plan
• Generous PTO and leave programs