Career Opportunity with the NYISO

System Operator Trainer

The New York Independent System Operator (NYISO) applies cutting-edge technology to operating a reliable electricity system, managing competitive markets for wholesale electricity, and planning for the Empire State's energy future. The NYISO’s Operations department invites applications for a full-time System Operator Trainer.

SUMMARY:

Develop, deliver and document power system operations training for NYISO operations staff and other operating entities within New York and neighboring regions. Deliver training in classroom, simulation, computer based and OJT formats. Provided instruction through one-on-one, small group and large group forums.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Participate in all phases of the Systematic Approach to Training (SAT) in support of the various System Operator Training (SOT) training programs.

• Collaborate with the training staffs of NPCC Control Areas, the New York Control Area (NYCA) and North American Transmission Owners to deliver joint and coordinated training.

• Conduct Job Task Analysis in conjunction with Grid Operations to determine the need to update Control Room Operator tasks and ensure compliance with NERC Standard PER-005 requirements.

• Document and maintain training records for audit and compliance purposes in accordance with NERC and NYISO requirements utilizing various compliance tools and software programs.

• Participate in projects of varying scope and complexity in order to develop the training needed to ensure operators have the information and skills necessary to operate the NYCA Transmission System.

• Conduct User Acceptance Testing (UAT) along with Grid Operations for new projects utilizing the Operator Training Simulator (OTS) to validate proper project behavior and expose the operators to new functionality before going live in production.

• Contribute towards the continued improvement of training programs as a member of the NYISO Curriculum Review Committee (CRC).

• Serve as Subject Matter Expert for various operational and training topics in support of NYISO committees and departments.
• Participate in regional and national forums related to power system operations and training.

SUPERVISORY RESPONSIBILITIES:

None.

QUALIFICATIONS:

EDUCATION:

Bachelor’s degree in Power System Technology, Electrical Technology, Computer Science, Mechanical Technology or a related technical field preferred. Master’s degree in Education (High School Level) or related experience in formal training and experience in instructional skills and training methods desired. Associate degree or equivalent experience with relevant certifications required.

EXPERIENCE:

• Five years of related technical or scientific/engineering training experience.

• Demonstrated ability to deliver training to a technical trade school or junior college level.

• Working knowledge of the use of Energy Management or control system software.

• Working knowledge of the use of a Simulator application for Training.
• Documented experience conducting power system related training, power system operation or instructional design experience for technical topics desired.

CERTIFICATES, LICENSES, REGISTRATIONS:

NERC Reliability Certification preferred. Successful applicants will be required to earn a NERC Reliability Certification within six months of joining the NYISO.

Accredited trainer documentation and/or educational certification (AMA, Langevin, Navy Master Training Specialist or equivalent) preferred.

ADDITIONAL REQUIREMENTS:

• Ability to read, analyze and interpret engineering drawings, technical manuals, operational criteria documents, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from staff and external industry partners.

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.

• Ability to solve practical and complex problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written oral, diagram or schedule form.
• Intermediate competency in Windows operating environment using MS Office applications including PowerPoint, e-mail and browser programs.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit and use hands to perform routine office tasks. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

The noise level in the work environment is usually moderate. Contact with staff and public will occur. Travel may be required to attend and/or conduct meetings, conferences and training.­­­­­­­­­­­­ This position may require work on nights, weekends or holidays.

At the NYISO, we realize the importance of balancing the availability of remote work with the inherent value of bringing people together to attain success in the areas of maximum collaboration, relationship building and growth, teamwork, innovation and problem solving, as well as professional development and mentoring. In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements.

The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs.

All offers of employment will be made contingent upon the successful completion of a drug screening and background check.

The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices.