The Role

This role partners with our global go-to-market teams to manage the full order-to-cash lifecycle - from contract preparation and order processing to license distribution, invoicing, recurring revenue renewals, and monthly service billing. It is an excellent entry point into a broader Finance Operations career, with opportunity to develop across the full Finance Operations function over time.

Responsibilities

GTM Support and Order Fulfilment

• Support the global sales team in preparing proposals and collecting signatures using our esignature platform
• Create, revise, and distribute license files to fulfil new orders, upgrades, and demo requests
• Manage licenses as needed to support sales and renewal activity.
• Gather and verify all relevant order data to ensure accurate processing of invoices and credits, maintaining records in line with internal retention requirements
• Coordinate with third-party software suppliers as required to fulfil new orders and software enhancement renewals

Recurring Revenue Renewals

• Invoice renewals as needed throughout the month, ensuring accurate pricing
• Update licenses to extend end dates
• Maintain accurate contract details in the back-office system
• Update and deliver license files as needed when contracts are renewed

Projects and Service Billing

• Create projects as needed with careful attention to order details, ensuring customer invoices for services performed are accurate
• Edit project structures as needed to ensure staff have access to projects and can record their time accurately
• Prepare and deliver monthly service invoices to customers

Reporting

• Generate and distribute recurring and ad hoc reports on revenue, renewals, billing, and order activity to support Finance and GTM leadership

Qualifications

• Bachelor's degree in a business-related field, or equivalent experience
• 2+ years of experience in order management, finance operations, or administrative support
• Working knowledge of Salesforce or experience with a CRM application
• Strong verbal and written communication skills
• Proficiency in Microsoft 365 (Excel, Word, Outlook); experience with ERP or billing systems is a plus
• Strong customer service orientation
• High attention to detail with a strong degree of accuracy in data entry, billing, and recordkeeping

Working Arrangements Occasional travel may be required for in-person team meetings, though these are infrequent and not guaranteed.

Please submit your resume in English.