Position Summary The Birth Sister I provides non-clinical, physical, emotional, and evidence-based informational support and assistance to the birthing person and family. Participates as a liaison with clinical care providers involved in the birthing person’s prenatal, birth and postpartum care. Job Responsibilities Prenatal Period: Facilitates communication between the birthing person, the family, and clinical care providers over the course of the entire perinatal period; initiates and provides various prenatal appointments and counsels clients on pregnancy health, stages, nutrition, exercise, birth preferences, labor preparation, labor stages, induction and augmentation methods, interventions, non‑clinical pain management, mobilization exercises, pushing positions, breathing, breastfeeding, newborn care, postpartum mental health, and transition to life with an infant. Assesses social determinants of health and provides resources and preliminary navigation to ensure access to services. Provides video and phone check‑ins as needed. Labor and Childbirth: Responds to pager alerts within one hour; manages implementation and execution of the individualized birth plan; maintains bedside presence and ensures emotional comfort of the birthing person throughout labor; suggests and provides non‑clinical physical comfort measures such as massage, compresses, shower or tub water, hip squeezes, counter pressure, stretches; provides instruction on the use of the peanut ball, birthing ball, wedged pillows, and other tools for optimal labor progression. Postpartum Period: Provides in‑hospital follow‑up within 24 hours of delivery; arranges at least one in‑home postnatal visit within seven days of delivery to discuss physical healing, breastfeeding success, and mental/emotional health; escalates conflicts to internal teams and external programs; provides additional home visits as needed for light tasks and newborn care; offers ongoing postpartum video and phone check‑ins throughout the fourth trimester. General: Documents all patient encounters and interactions appropriately and immediately; maintains ongoing communication with Birth Sister management; adheres to hospital standards of performance and conduct; follows infection control and safety procedures; performs other duties as needed. Job Requirements Education: High School Diploma or GED required. Training: Basic doula training (24 hours) from an accredited program required. Within 90 days of hire: complete BMC Birth Sisters education (12 hours), hands‑on labor training (36 hours), perinatal visit shadowing (12 hours), and childbirth education course (12 hours). Within 180 days of hire: complete supervised labor hours (36) and perinatal visit hours (12) as primary Birth Sister, and one‑on‑one professional development coaching (12 hours). Training is provided and compensated. Experience: Prior experience in social services, maternal health, health education, patient navigation, or patient care preferred but not required. Knowledge and Skills: Ability to speak, read, and write English. Bilingual or multi‑lingual skills for the patient population preferred. Must exhibit cultural sensitivity, empathy, active listening, bedside manner, and be comfortable serving high‑risk patients. Willingness to collaborate with the Birth Sisters team, OBGYN administration, and clinical care team. Special Working Conditions: Flexible schedule required; availability for on‑call work and reliable transportation needed for in‑home visits. Equal Opportunity Statement Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or expression. Reasonable accommodations are provided for applicants with disabilities. #J-18808-Ljbffr