Join a Company That Gets It Done At HANSONS, we've spent decades helping homeowners improve and protect their homes through industry-leading products and exceptional customer service. We're looking for a highly organized, customer-focused Branch Coordinator to support project execution, customer communication, scheduling, and branch operations.This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and takes pride in delivering an outstanding customer experience from start to finish. What We Offer Earn up to $22 per hourWeekly pay via direct deposit every FridayHealth benefits available after 30 days of employment401(k) with company match available after 90 days of employmentHoliday pay available after 30 days of employmentPaid Time Off (PTO) with unlimited rollover of unused accrued hoursCompany-provided tools, training, and resources to support your growth and developmentOpportunities for advancement within a growing organizationEmployee-led committees that help foster a fun, engaging, and positive company cultureA supportive team environment focused on recognition, collaboration, and success What You'll Do Customer Communication & Project Coordination Serve as the primary point of contact for customers throughout their project lifecycleConduct welcome calls and establish clear expectations for the project processProvide installation-day communication and supportCoordinate with customers, installation partners, and internal teams to ensure projects stay on scheduleResolve customer concerns and escalate issues when necessary Scheduling & Install Management Schedule and reschedule installation appointmentsMaintain an optimized installation calendar and maximize crew productivityConfirm installation dates, customer readiness, material deliveries, and project logisticsManage scheduling changes due to weather, customer requests, or operational needs Collections & Project Closeout Complete project completion calls and payment collection activitiesProcess payments through approved methodsEnsure all project documentation is completed and uploaded accuratelySupport project closeout and escalation procedures Branch Operations & Administrative Support Answer phones and assist customers, vendors, and visitors professionallyManage incoming and outgoing mailOrder office supplies and support daily office operationsAssist with onboarding activities and communication with corporate departmentsHelp maintain efficient branch operations in support of the Branch General Manager and Operations team Financial Processing & Documentation Process deposits and maintain accurate cash logsUpload required project and financial documentationSupport insurance and project documentation processesMaintain accurate records and ensure compliance with company procedures What We're Looking For Required Qualifications High school diploma or GEDMinimum 1 year of administrative, office, customer service, scheduling, or coordination experienceStrong organizational and multitasking skillsExcellent verbal and written communication abilitiesProficiency in Microsoft Office (Word and Excel)Ability to work independently and manage multiple prioritiesMust be at least 18 years old Preferred Qualifications Experience in scheduling, operations, office management, or project coordinationFamiliarity with CRM or project management softwareExperience in the home improvement, construction, or service industry Why Join HANSONS? At HANSONS, our culture is built around five core values:Get It Done - Fast, Right & NowStrive for Five - Go Above & BeyondBe a Problem Solver - Own It to Resolve It TodayCare - Treat Everyone with Priority, Respect & IntegrityCommunicate - Call, Answer & Reach the CustomerWe're committed to investing in our people, promoting from within, and creating opportunities for long-term career growth. If you're organized, customer-focused, and ready to make an impact, we'd love to hear from you.Apply today and become an essential part of delivering an exceptional customer experience at HANSONS.Compensation details: 19-22 Yearly SalaryPIaf7cbd98b9ea-0744